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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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İbrahim Hilmi D.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2024
Amazing Microsoft Product.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I think we weren't expecting such a tool from Microsoft and it really surprises us every day.
What is your favorite aspect of this product?
I like most the efficiency this tool provides especially within windows OS.
What do you dislike most about this product?
I do not like the speed of this tool.
What recommendations would you give to someone considering this product?
I recommend them to use this tool instead of competitors especially when they are at corporate work.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to use
Likeliness to Recommend
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Caring
Cons
- Vendor's Interest First
- Inhibits Innovation
- Under Delivered
Please tell us why you think this review should be flagged.
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Sacide T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2024
Great for Internal Communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Connection to other Microsoft legacy tools makes this tool unique compared to other ones.
What is your favorite aspect of this product?
I like the way of the design of the tool, which is very intuitive.
What do you dislike most about this product?
I do not like the responsiveness of the tool, sometimes the messages we send are not delivering instantly.
What recommendations would you give to someone considering this product?
I would recommend them to use the other outlook connectors to explore the real abilities of this tool.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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