What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
MH A.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2024
Great product for file sharing and chat!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's really integrated with Microsoft products, including SharePoint
What is your favorite aspect of this product?
The fun gifs and emojis you can send
What do you dislike most about this product?
it crashes sometimes, and always prompts me to use the new teams instead of just sending me automatically
What recommendations would you give to someone considering this product?
Great for enterprise, smaller businesses might not need something like this, maybe a simpler product would do
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Robin M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Powerful Collaboration, Needs Enhanced Features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
1. Teams integrates seamlessly with Microsoft 365 applications like Word, Excel, PowerPoint, OneNote, SharePoint, and Outlook, providing a unified experience for users. 2. Teams combines chat, video meetings, voice calling, and file collaboration into a single platform. 3. Real-time co-authoring and editing of documents directly within the Teams streamline workflows and enhance the productivity. 4. Teams offers robust meeting capabilities, including scheduling, screen sharing, meeting recording, and live captions. 5. Options for users to customize the user interface and user experience to fit their workflows.
What is your favorite aspect of this product?
1. Can access all integrated Microsoft 365 services with a single sign-on. 2. Automate repetitive tasks and workflows with Power Automate, which integrates seamlessly with Teams to boost productivity and streamline processes. 3. Integration with Outlook allows users to transition email conversations into Teams chats or calls. 4. The ability to search across all documents, chats, and files within the Teams and Microsoft 365 ecosystem. 5. Access to detailed analytics and reporting through Power BI integration helps track project progress and team performance. 6.Teams allows multiple users to simultaneously edit and comment on documents.
What do you dislike most about this product?
1. The application can be slow to start. When trying to quickly join meetings or access information. 2. Notifications can sometimes be delayed, causing missing of important messages or updates. 3. Teams has limited capabilities when offline, restricting access to chats, files, and other essential features without an internet connection. 4. Integrations with other Microsoft 365 applications or third-party tools can be buggy. 5. The vast array of features and integrations can be overwhelming for new users. 6. Teams can consume a significant amount of system resources, including CPU and memory, which can slow down other applications.
What recommendations would you give to someone considering this product?
1. Take advantage of Teams’ integrations with other Microsoft 365 apps like OneDrive, SharePoint, Outlook, and Planner. 2. Organize your teams with appropriate channels and tabs to keep discussions focused and information easily accessible. 3. Use Power Automate to create workflows that can automate repetitive tasks and improve efficiency. 4. Invest in training sessions for your team to help them understand how to use Teams effectively. 5. Ensure that your devices meet the recommended system requirements to avoid performance issues. 6. Customize your notification settings to ensure you receive important alerts.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jeroen O.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Jul 2024
Microsoft Teams is a solid tool for your company
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a practical and convenient tool for your daily contact with your team. What makes it so good is its combination of communication, scheduling and file sharing and organisation. In this, Teams is robust and solid and sets itself apart from other products. Other products may do individual parts better, but that combination of facets makes Teams very valuable.
What is your favorite aspect of this product?
The versatility of Teams is one of my favourite aspects. Especially in combination with the many add-ons. And also the fact that I can still send gifs to colleagues is very important to me.
What do you dislike most about this product?
Oh, there are plenty of those. My biggest dislike at the moment is the download kind of pop-up that appears on screen after you download something from a colleague. It hangs over icons that you actually have to use again after downloading it. And this is just one example. But nevertheless, it's definitely a handy tool.
What recommendations would you give to someone considering this product?
It works, it's robust and its helpful for your business. Especially if you work with multiple teams inside your organization.
Pros
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
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