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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Pablo Andres V.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2021
"Teams is a great product, safe and easy to use."
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use, stability, safety and reliability.
What is your favorite aspect of this product?
The simplicity with which we can set up video meetings and group conversations where files and documents can be shared easily. Microsoft Teams protects our connections and workspaces, and the call quality is outstanding, all contributing to a very smooth experience, as is the excellent interaction with Outlook.
What do you dislike most about this product?
Occasionally, after the end of a meeting, we have seen that the statuses of several people continue to register as busy, preventing them from attending a new video conference or call. This is often an inconvenience when a new connection is needed and also causes delays in starting events.
What recommendations would you give to someone considering this product?
Microsoft Teams is a highly secure and reliable communication platform for businesses; with exceptional stability and operational capabilities, it is ideal for organizing group meetings, conferences, team calls, scheduling calendars, sharing screens, managing projects and tasks, etc. It is also an excellent collaboration tool for workgroups.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Pedro M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2021
The best videoconferencing tool for communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams provides the level of quality and feature set that distinguishes it as the best video conferencing tool and makes it more effective than similar products, because instead of combining video and audio conferencing with separate tools for chat and team collaboration, you get everything in one digital workspace, with Teams which provides excellent performance and a wide range of features for both conferencing and collaboration, while catering to businesses of all sizes.
What is your favorite aspect of this product?
The video and audio quality, as well as other features like screen sharing, whiteboarding, hand raising, the ability to pin participants to the main view, use dark mode to reduce eyestrain, dial in for audio conferencing when you don't have access to wifi, and noise cancellation settings that cancel background noise when working from other spaces, are the best things about Microsoft Teams as a video conferencing solution. Because discussions in meetings disappear after the call in other tools, Teams provides the ability to review chats during and after talks. The application runs on all operating systems and device types equally well.
What do you dislike most about this product?
One aspect to improve is that the application is heavy on the CPU, especially on macOS, but also on Windows and sometimes uses a considerable amount of computer resources. I also think that the file management should be more organizational structure can be confusing and it is not always easy to find files and finally should be allowed to edit or delete messages already sent.
What recommendations would you give to someone considering this product?
Microsoft Teams is a solid choice, especially if you already use Microsoft products; it is the most formal and reliable communication agent a company can use; its ability to integrate with other Microsoft tools is a unique feature; it offers a task management concept, which saves time and resources; in addition, there are effective communications through chats and audis; and it offers a task management concept, which saves time and resources. At present point, I feel there is no better collaborative workplace for major enterprises, and Microsoft can be counted on to keep improving.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
richards m.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Oct 2021
Teams the best
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The calendar feature which notifies us 15 minutes before the next meeting which helps everyone to be ready and organized
What is your favorite aspect of this product?
It is very easy to use and so fast with a great video quality . I really enjoy the how they made it easy to switch between the personal account and corporate account
What do you dislike most about this product?
This software is really perfect in every aspect
What recommendations would you give to someone considering this product?
Best software for any team collaboration of any size
Pros
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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