What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Oliur R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Best easy to use communication tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I like how workgroups can be formed, each with its own set of channels and information shared via Sharepoint. What I like best about teams is the ease of communication it provides to work teams, the simplicity with which meetings or calls can be created, and the ability to add participants without having to make so many movements. I also like the activity feed that it provides, which is very useful and lets me know what's going on just by looking at it. Also, when we have multiple language speakers on the call, the language translation feature comes in handy.. This one-of-a-kind feature makes it more useful and productive.
What is your favorite aspect of this product?
Teams has been one of my favorite tools for on-the-go communication. It provides chat, audio and video calls, screen sharing, calendar management, and other features. Sharing files with groups and chats with real-time collaboration are also fantastic features of Teams. If the internet connection is strong and stable, the video call quality is excellent. It is simple and effective to manage a team of coworkers remotely.
What do you dislike most about this product?
I haven't had any major problems with teams. If your internet connection is strong enough, it works well. However, I have recently been reported for the high amount of bandwidth required for a decent quality audio or video call; in that case, I would like to see teams optmized for midium quality connections. Teams, on the other hand, is a fantastic tool that can easily replace your current communication tool.
What recommendations would you give to someone considering this product?
Team is recommended from the side because it is one of the best in the market with all of the features it provides. It can be a good option for increasing productivity at work and making communication easier. Their customer service is also excellent. They also provide a monthly webcast, which is a free training with an instructor. They also have a team blog, which is useful for staying up to date on new features and other information. When compared to other softwares in the same category, teams is a very effective and efficient all-in-one business communication tool.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Anjali T.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2022
"Awesome product for professionals"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I saw the value of Teams when we were able to access any files, communicate with fellow teams, and so on. It provides you with the option of having a digital workspace. It also works great with Outlook.
What is your favorite aspect of this product?
What I appreciate best about teams is how easy it makes it for work teams to communicate, how simple it is to create meetings or spontaneous calls, and how easy it is to add members without having to make a lot of moves. Apart from the issue of communication, I like that work groups can be formed, each with their own communication channels and information shared via SharePoint; this substantially simplifies the organisation of work and the individuals responsible for completing certain tasks.
What do you dislike most about this product?
Sometimes, rather than improving the programme, updates make it worse by removing useful options or, in the worst-case scenario, removing basic options from use. While it is true that these options will be placed or fixed in future updates, it is quite annoying to start the day not knowing how to use teams because options have been moved or removed. Another thing I didn't like is that it uses too much RAM on some machines, making it hard to use, albeit I've only observed this on PCs with limited resources.
What recommendations would you give to someone considering this product?
I would recommend it because it is a really valuable tool for improving communication in work contexts, particularly in these times where virtuality has become a crucial aspect of business.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Emily F.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Microsoft teams review
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams shined bright because it allowed people to communicate still and work collectively and essentially continue doing their jobs even though they were working remotely. We share files collaborate on important documents and spreadsheets conduct daily meetings and maintaining accountability through periodic check-ins,
What is your favorite aspect of this product?
It's such a great way to conduct meetings and communicate back and forth with work colleagues. Also you can work in the same document and save it immediately, this allows more than one person to see and save a document and work at the same time for as a team.
What do you dislike most about this product?
All looks great to me,I have no dislikes about it.
What recommendations would you give to someone considering this product?
It helps the company for online collaboration via IM online meetings which results in reducing operational overhead.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.