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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Nilesh K.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Corporate communication and collaboration platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We have a workplace where coworkers can talk, share files, have meetings, cooperate, and seamlessly integrate work thanks to Microsoft Teams.
What is your favorite aspect of this product?
Teams may interact more successfully with Microsoft Teams' extensive feature set, which includes document editing, file sharing, meetings, chat, and whiteboarding.
What do you dislike most about this product?
Some users claim that teams can lead to some deconfliction between groups and channels.
What recommendations would you give to someone considering this product?
Calls: VoIP calls can be placed and received using Microsoft Teams, but some users would prefer to be able to decrypt calls straight from their phone numbers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Vinay Prakash M.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Rich features, user-friendly navigation,
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It works even on low internet, I can take teams call during my remote trips also. I am delighted.
What is your favorite aspect of this product?
"Raise hand during meeting " is one of the great feature. It enables me to bring attention even when my camera is off.
What do you dislike most about this product?
Nothing, we are good.
What recommendations would you give to someone considering this product?
I am good.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Kishan Y.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
A place to discuss and collaborate.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams video chat and email make it a one-stop communication hub.
What is your favorite aspect of this product?
Task by planner and To do provide a complete project management solution.
What do you dislike most about this product?
Being highly aware of changes can make it hard to keep up with essential ones.
What recommendations would you give to someone considering this product?
When contact, project management, and document sharing are on one platform, firms may perform better.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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