What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Web and Video Conferencing - Enterprise
Score 8.7
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Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Atharva V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Excellent solution for Team Collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
A notable advantage of Microsoft Teams is its smooth interaction with other Microsoft 365 technologies, which significantly increases the effectiveness of teamwork. Also, it can be easily integrated with custom applications for a variety of workflows.
What is your favorite aspect of this product?
My favorite aspect about Microsoft Teams is it has a wide range of Microsoft 365 tools, such as SharePoint, OneDrive, and Outlook, providing a comprehensive collaboration ecosystem within a single platform. This integration helps the team and enhances productivity by allowing users to access and share files, schedule meetings, and communicate effectively without switching between different applications.
What do you dislike most about this product?
Sometimes, when I need to find certain messages or files in Microsoft Teams, the search results can be too much to handle or not quite right. I hope they can make the search tool easier to use and faster.
What recommendations would you give to someone considering this product?
If you're thinking about using Microsoft Teams, I'd suggest taking advantage of the training resources available to get the most out of its features. Also, make sure to customize your notification settings to avoid constant alerts. Lastly, explore the app integrations which helps you as a end user.
Pros
- Includes Product Enhancements
- Helps Innovate
- Unique Features
- Continually Improving Product
Cons
- Vendor's Interest First
Teddy M.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
. Microsoft Teams lets you host audio, video, and web conferences with anyone inside or outside your organization.
What is your favorite aspect of this product?
Chats of which people Use
What do you dislike most about this product?
Audibility-Not Most of the time though
What recommendations would you give to someone considering this product?
its Fast and Easier to use
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Respectful
Lucy K.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
It is god enough compared to other products
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams can accommodate very large meetings with hundreds or even thousands of participants, making it suitable for webinars or company-wide events
What is your favorite aspect of this product?
For businesses with strict security and compliance requirements, Teams offers robust features to address those concerns. Additionally, the ability to manage large meetings and comprehensive administrative controls cater to the needs of large organizations.
What do you dislike most about this product?
While there's a freemium model, the free tier of Teams offers limited features compared to some competitors, potentially hindering adoption for casual users or those on a tight budget.
What recommendations would you give to someone considering this product?
Do you need a platform for large meetings, webinars, or complex team collaboration projects? Teams can handle extensive collaboration requirements.
Pros
- Caring
- Saves Time
- Fair
- Over Delivered