What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Rickey B.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2024
Software that helps your team communicate.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
As a network engineer, I've utilized Microsoft Teams on multiple occasions to improve communication and collaboration among my team and other departments inside the firm. Here is a full evaluation of how I use Microsoft Teams and how it differs from other Microsoft 365 integration programs: One of the most distinguishing features of Microsoft Teams is its tight interaction with other Microsoft 365 apps such as Outlook, SharePoint, and OneDrive. This enables more fluid cooperation and the development of efficient workflows throughout the Microsoft product suite. Microsoft Teams' functionality can be customized and extended by integrating third
What is your favorite aspect of this product?
I understand that the program aims to support teams and make their communication more fluid. The conversations are securely private and encrypted, allowing us to delete sensitive conversations that could be leaked outside the company. This is a key security detail for which We chose it and used it in the engineering team.
What do you dislike most about this product?
I dislike the limitations in file management. Although Microsoft Teams provides for file sharing and collaboration, I occasionally face file management constraints, particularly when working with older versions or arranging files in folders.
What recommendations would you give to someone considering this product?
I would recommend Microsoft Teams to other network engineers due to its integration with Microsoft 365, robust collaboration capabilities, and ease of use. It is a versatile platform that can adapt to a wide range of communication and collaboration needs in IT teams and organizations in general. Additionally, its customization and extensibility capabilities offer opportunities to improve team productivity and efficiency by integrating custom tools and applications.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Mat D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Perfect product for business teams to collaborate.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with other M365 products.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Nothing works as should,
What recommendations would you give to someone considering this product?
Invest time to build out teams workspace.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Saurabh C.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Best Meeting application period
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams provide a very good experience and it's very user friendly. Also the support system is pretty good, regular update makes it the best tool to interact with people.
What is your favorite aspect of this product?
Video quality is damn good and very rarely have faced issue with audio so it helped in increasing the product at a large scale.
What do you dislike most about this product?
Nothing as of now..filter feature should be available in later updates
What recommendations would you give to someone considering this product?
It's the best meeting app available in market and it should be the first choice if anyone is looking for the similar tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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