What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Susan C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2021
Amazing unified communications platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This is great featured product with all communication tools for all business enterprises.
What is your favorite aspect of this product?
The main aspect I like about Microsoft Teams is its capability to multitask virtual conversation and chatting. It is easy to use and deploy in desktop devices with relatively low cost. The support team is always ready to offer any possible assistance when reached.
What do you dislike most about this product?
I have not experienced any low performance feature in this product.
What recommendations would you give to someone considering this product?
Microsoft Teams is best unified communications platform with all necessary communication tools.
Pros
- Caring
- Saves Time
- Fair
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Lawrence T.
- Role: Finance
- Industry: Energy
- Involvement: End User of Application
Submitted Aug 2021
Fantastic user friendly interface
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This program has a deep integration with Microsoft 365 better any product in its category.
What is your favorite aspect of this product?
The interface is one aspect I like the most because it is user friendly less complex. I can use microsoft 365 perfectly inside the teams and also it has integration with other product like slack.
What do you dislike most about this product?
I love the product but it needs to improve on its integration with Outlook.
What recommendations would you give to someone considering this product?
I would recommend anyone to try the product it can offer a lot of great features that can be useful in communication and collaboration.
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Sharon C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Aug 2021
Fantastic platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams offers great working environment for instructional delivery.
What is your favorite aspect of this product?
We highly depend on this platform in our institution to offer and give instructions to our students online. Collaboration with our remote students is very effective as learners can learn from their homes. It can be acquired at a reasonable and low maintenance cost.
What do you dislike most about this product?
Since we deployed Microsoft Teams it has been performing effectively.
What recommendations would you give to someone considering this product?
I highly recommend this great platform to any company for better team collaboration.
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Fair
Please tell us why you think this review should be flagged.
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