Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.7 /10

CX Score

8.9 /10

955 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

6% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 83

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 8.7

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Kirolus G.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Very stable and consistent service!

Likeliness to Recommend

7 /10

What differentiates Microsoft Sharepoint from other similar products?

Well established service and brand that is generally very stable and integrates well with those who are O365 users as integrates well and seamlessly, particularly the search across office services!

What is your favorite aspect of this product?

The document management and change history is very useful especially when you have accidentally saved over copies incorrectly, the search allows you to identify previous documents that you thought you had lost!

What do you dislike most about this product?

Microsoft's has very frequent updates and changes to SharePoint's interface can lead to a disjointed user experience, causing frustration and confusion. As a commercially focused individual, I value consistency and stability in the tools I use whilst on a whole its not an issue, I do need to remark on the few times it has been an issue!

What recommendations would you give to someone considering this product?

While its complexity and integration issues can be frustrating, its centralised document management, powerful search functionality, and integration with the Microsoft ecosystem make it a valuable tool for commercially focused individuals working in software companies. Highly recommend keeping on top of your organisation!

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Goodness C.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Does everything it says it can do

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

1. Integration with Microsoft 365: SharePoint is deeply integrated with the Microsoft 365 suite of productivity tools, including Word, Excel, PowerPoint, and Outlook. This tight integration allows for seamless document creation, editing, and sharing within familiar Microsoft applications. 2. Document Management: SharePoint excels in document management, providing robust version control, access control, and metadata tagging capabilities. Users can collaborate on documents in real-time and maintain a central repository for files.

What is your favorite aspect of this product?

Security and Compliance: SharePoint's security and compliance features, including role-based access control, data loss prevention (DLP), and audit logging, are essential for organizations that prioritize data security and regulatory compliance.

What do you dislike most about this product?

SharePoint licensing costs can be a concern for smaller organizations or those with limited budgets. The total cost of ownership, including hardware, licensing, and maintenance, can be substantial

What recommendations would you give to someone considering this product?

Develop governance policies and guidelines for SharePoint usage. Define roles and responsibilities, access controls, content lifecycle management, and security policies to maintain order and compliance

Pros

Performance Enhancing
Enables Productivity
Unique Features
Security Protects

Zhanna O.

Role: Human Resources
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Good product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Can't compare with other product, but Sharepoint helps to centrelize all document in one place and review, changes are instantely and accessible to others if needed

What is your favorite aspect of this product?

able to share one document with others, track changes, see last updates

What do you dislike most about this product?

Overall good product

What recommendations would you give to someone considering this product?

Good product to integrate in Business needs

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Kirolus G.

Very stable and consistent service!

Likeliness to Recommend

Pros

Goodness C.

Does everything it says it can do

Likeliness to Recommend

Pros

Zhanna O.

Good product!

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support