Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.7 /10

CX Score

9.0 /10

948 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

6% Neutral

92% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Respectful

Feature Ratings

Average 84

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 8.7

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2021

Good use cases for a business

Likeliness to Recommend

10 /10

Pros

Reliable
Respectful
Helps Innovate
Continually Improving Product

James M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Great file sharing, can be complicated

Likeliness to Recommend

8 /10

What differentiates Microsoft Sharepoint from other similar products?

Integration is great with other Microsoft products

What is your favorite aspect of this product?

Ease of file sharing to anyone in the company, great for sharing engineering docs

What do you dislike most about this product?

Can be complicated for the common user, if you are fairly technical then isn't a problem.

What recommendations would you give to someone considering this product?

If you use other Microsoft products like outlook & Teams then its a must have

Pros

Helps Innovate
Continually Improving Product
Respectful
Acts with Integrity

Callum H.

Role: Finance
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Some good features, some bad!

Likeliness to Recommend

5 /10

What differentiates Microsoft Sharepoint from other similar products?

As with all Microsoft products they integrate well with other applications. Microsoft sharepoint online allows you to edit excel, word documents online allowing instant saves. Also as the name suggests the sharing element with other colleagues is easy. There is also security features which can be used to ensure that only authorised personal can access the Web documents which helps eliminate the worries of GDPR

What is your favorite aspect of this product?

Favourite aspect is cloud based. This means I'm able to access my files not only through my work laptop but also through my phone meaning I can be more productive when out of the office.

What do you dislike most about this product?

The navigation of sharepoint is complicated and not user friendly. I find that without having favourites saved down it its difficult to be able to find your way round from one folder to another. Also annoyingly there is a select number of chacrters that show on folder names meaning that if certain folders are the same name albeit with different calender year at the end it's hard to identify easily which is the correct folder

What recommendations would you give to someone considering this product?

I would recommend they look into the product they are our chasing and see if it suits their own needs. While the sharing element and cloud based savings have been beneficial, navigating round and the constant annoyance of having to download documents has meant that it jas increased the time it takes to complete certain tasks.

Pros

Respectful
Client Friendly Policies
Fair
Includes Product Enhancements

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Good use cases for a business

Likeliness to Recommend

Pros

James M.

Great file sharing, can be complicated

Likeliness to Recommend

Pros

Callum H.

Some good features, some bad!

Likeliness to Recommend

Pros

Most Popular Microsoft Sharepoint Comparisons

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Ideagen Huddle

1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support