Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.7 /10

CX Score

8.9 /10

953 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

6% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 83

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 8.7

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Howard J.

Role: Human Resources
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

The best document management tool out there

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

One of the best document management tools is Microsoft SharePoint. The interface makes it simple to perform common tasks like storing, retrieving, searching, and controlling who has access to what. As a document archive, it serves our needs well.

What is your favorite aspect of this product?

Microsoft Sharepoint's greatest strength is its collaborative editing features; numerous users may make changes at once, and everyone can watch the progress in real time, cutting down on review time. Microsoft SharePoint has helped our company with file storage and administration. It's where we keep all of our project files, new hire paperwork, and playbooks.

What do you dislike most about this product?

The only minor flaw is that the cloud storage provided is insufficient for businesses with over 5,000 employees, and the additional fee is relatively exorbitant in comparison to competing platforms.

What recommendations would you give to someone considering this product?

In addition to saving time and allowing for simultaneous review, viewing it online also makes it easy to make last-minute edits, which was quite useful.

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Peter C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Syncs well with the rest of Office

Likeliness to Recommend

7 /10

What differentiates Microsoft Sharepoint from other similar products?

It syncs very well with Word and Excel and works effortlessly with both in Office Online for document collaboration in real time.

What is your favorite aspect of this product?

The ability to share, store, and collaborate on documents throughout the company. We can set up different Sharepoint pages and allow access to them each individually.

What do you dislike most about this product?

Lacks some organizational features and more advanced informatics. The search function also doesn't always find the documents and folders you need.

What recommendations would you give to someone considering this product?

If you use Excel and Word Online to collaborate on shared documents, Sharepoint does a great job at organizing and allowing for access control on those documents. Works great and simple to use for the most part.

Pros

Helps Innovate
Enables Productivity
Unique Features
Reliable

Cons

Slower Product Innovation
Vendor Friendly Policies
Charges for Enhancements

Zach S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

The best at cloud document management

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

SharePoint offers robust customization options, including the ability to create custom workflows and apps to meet specific business needs. Also SharePoint integrates with other Microsoft tools such as Teams and OneDrive, making it easy for users to access and collaborate on content from within the same platform.

What is your favorite aspect of this product?

My favorite part or feature is the ability to easily manage access to certain area, pages, sites and documents. Access control is very simple to manager for anyone who has done so in the past.

What do you dislike most about this product?

The worst part about SharePoint is that it can be quite daunting for users who are unfamiliar with its many features. It also has a steep learning curve, which can make it difficult to use if you don't have much experience with similar tools.

What recommendations would you give to someone considering this product?

I would recommend doing some research to make sure it is the right fit for your needs. Make sure you have a clear understanding of how the service works and what features will be beneficial for your organization. Once you understand these things, consider also researching some alternative solutions that may offer similar features but with less complexity or cost.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Slower Product Innovation

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Howard J.

The best document management tool out there

Likeliness to Recommend

Pros

Peter C.

Syncs well with the rest of Office

Likeliness to Recommend

Pros

Cons

Zach S.

The best at cloud document management

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support