Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Sharepoint

Composite Score
8.7 /10
CX Score
8.9 /10

What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details


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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 83

Document Sharing

87

Document Hosting

87

Security and Access Control

85

Access Tracking

84

Version Control

83

Editor Functions

83

Searchability

82

Metrics and Reporting

81

Publication Workflow

81

Indexing and Classification

81

Check Out Check in

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

82

Quality of Features

82

Ease of Data Integration

82

Breadth of Features

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Availability and Quality of Training

79

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Vendor Support

77

Microsoft Sharepoint Reviews

Sheryl C.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Builds team Collaboration and Productivity

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

Our internal social network for staff members is hosted on Microsoft Sharepoint. It's a fantastic content management system and document repository that can consolidate a lot of data from many divisions.

What is your favorite aspect of this product?

All departments in the company are making use of this. It's a boon for cross-departmental cooperation and teamwork. Moreover, it facilitates the dissemination of data to both internal and external parties. When used for file storage, it can replace local storage and reduce the burden on onsite storage administrators.

What do you dislike most about this product?

When you aren't familiar with document security or haven't set it up properly, it might be difficult to determine what level of access to grant to each individual user.

What recommendations would you give to someone considering this product?

Sharepoint is ideally suited to serve as an intranet site for a business since it allows users to publish content to distinct sites, each with its own set of permissions and security settings. Public areas accessible to all employees are another option.

Pros

  • Enables Productivity
  • Efficient Service
  • Includes Product Enhancements
  • Security Protects

Haibis Johan C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Sharepoint is our workflow add-on

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

We use MS SharePoint in different departments and in some cases in the whole organization. We use Nintex workflow in conjunction with MS SharePoint to facilitate processes and file sharing. We also developed several forms and web pages that we use to work on single projects. In the beginning, when we started using SharePoint about two years ago, people didn't know they were using a SharePoint site. Today, we receive daily requests for new sites to be built. Sites are easily built and delivered to users, who can then modify the site to suit their business needs.

What is your favorite aspect of this product?

Reports and views are simple to use and create, allowing users to create their own reports as needed. We can send alerts when action is required, send documents to approval processes and file documents that conform to government regulations. This is just a small part of a big problem when it comes to workflow. We are fascinated by the ease with which InfoPath allows the creation of a standardized form. This allows us to collect and store necessary information that is often not accompanied by a document.

What do you dislike most about this product?

Sometimes it is a problem and there are many search settings that can be modified and changed, but this creates confusion and sometimes the search actually affects the speed of the sites, this is due to the way it is configured. Making the search settings simpler would be extraordinary. We currently use another MS program called InfoPath form for all our forms. The fate of InfoPath forms has been uncertain at times. Currently, there are several forms programs that run on SharePoint, however, it would be more beneficial if it were a part of the SharePoint software package.

What recommendations would you give to someone considering this product?

Great for sharing and monitoring documents, forms are nice, but what's wrong with workflow? The unification with other MS products is simple and easy to use. If I wanted to recommend something, it would be nice if the calendar integration with Outlook was more effective. When you use Outlook to organize your calendars and then integrate it, you can only access the Outlook options. For example, if you create a calendar event in Outlook, you are limited to the fields that Outlook provides, however, if you create the calendar event in SharePoint, you can create new fields that are not present in Outlook.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Syed Waqqas M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Makes work productive but needs more features.

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

The implementation of Microsoft 365 makes it special.

What is your favorite aspect of this product?

Having file viewer feature on SharePoint pages. Also, the highlighted content feature is amazing.

What do you dislike most about this product?

The metadata stuff is very wonky.

What recommendations would you give to someone considering this product?

The Microsoft 365 implementation is quite impressive.

Pros

  • Effective Service
  • Security Protects
  • Trustworthy
  • Efficient Service

Cons

  • Inhibits Innovation
  • Charges for Enhancements

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