Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.7 /10

CX Score

8.9 /10

954 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

6% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 83

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 8.7

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Jennifer N.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Love Sharepoint; Microsoft Support Team unhelpful

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Product and security features of Microsoft Sharepoint are top notch. We migrated our data to Sharepoint from Egnyte and collectively agreed that Sharepoint was much easier and better to use.

What is your favorite aspect of this product?

Being able to set access permissions

What do you dislike most about this product?

Microsoft support is notoriously unhelpful and it can take ages to get problems resolved.

What recommendations would you give to someone considering this product?

Sharepoint has come a long way in recent years. It's worth migrating to.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Vendor's Interest First
Less Effective Service
Wastes Time

Eleanora M.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Best for secure file storage and sharing.

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

It facilitates the sharing of various files and project reports, as well as team communication; moreover, SharePoint is included in the Office 365 bundle, making work easier. It is easy to exchange and manage information or documents to satisfy corporate requirements since it is cloud-based, and it enables collaborative cooperation to share the burden across individuals. It promotes the attainment of sensible work objectives, as well as simpler meeting of deadlines and speedier work because no complexities are necessary.

What is your favorite aspect of this product?

For years, I've been using Sharepoint to share files and papers with coworkers and acquaintances; anyone with access may download and upload the files. It is a widely used collaboration platform for meeting corporate needs such as document management, storage, organizing, and information sharing. We can access any folder and file immediately over the cloud, which makes cooperation simpler and scenarios more feasible, making it a superior platform.

What do you dislike most about this product?

Sometimes they are very difficult to maintain and require a high degree of customization to meet your specific needs. If the folders in your document library grow too large, you can't move them all to another document library, and you'll have to manually move them in small chunks. I'm sure 3rd party tools can solve this problem, but I would like a more integrated system. Moving files between websites would be great.

What recommendations would you give to someone considering this product?

It comes highly recommended by me as a simple and secure application for collaborative document management and task sharing in order to satisfy corporate needs. SharePoint has evolved significantly over the last three years or so; it assisted us with remote work during the pandemic and is now our primary document management system; it is linked into our O365 environment; it is quick; and new capabilities are constantly being introduced.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Tim L.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Gets the job done.

Likeliness to Recommend

6 /10

What differentiates Microsoft Sharepoint from other similar products?

Granular access control

What is your favorite aspect of this product?

Internal use is very effective.

What do you dislike most about this product?

Use with external contacts and for public processes is difficult to manage.

What recommendations would you give to someone considering this product?

Easy if you're not planning to use at scale. If using at scale, plan ahead and have an experienced IT person to get it setup to your needs.

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Cons

Leverages Incumbent Status
Vendor's Interest First
Slower Product Innovation

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Jennifer N.

Love Sharepoint; Microsoft Support Team unhelpful

Likeliness to Recommend

Pros

Cons

Eleanora M.

Best for secure file storage and sharing.

Likeliness to Recommend

Pros

Tim L.

Gets the job done.

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support