Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.7 /10

CX Score

8.9 /10

956 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

6% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 83

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 8.7

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Tim L.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Gets the job done.

Likeliness to Recommend

6 /10

What differentiates Microsoft Sharepoint from other similar products?

Granular access control

What is your favorite aspect of this product?

Internal use is very effective.

What do you dislike most about this product?

Use with external contacts and for public processes is difficult to manage.

What recommendations would you give to someone considering this product?

Easy if you're not planning to use at scale. If using at scale, plan ahead and have an experienced IT person to get it setup to your needs.

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Cons

Leverages Incumbent Status
Vendor's Interest First
Slower Product Innovation

Robert S.

Role: Operations
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

SharePoint is a great extension and storage

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

Accessing the data from several devices was a major challenge, but with Sharepoint, that's no longer an issue, and making edits to the data is a breeze. Microsoft SharePoint has made it easy for me to store and exchange files with my team. Since then, we've been able to rapidly and safely share papers with our customers.

What is your favorite aspect of this product?

For example, SharePoint can be used as an extension to a customer relationship management system by linking to external document storage sites. SharePoint includes top-notch security features to prevent data breaches and other security issues. Since doing so, we've seen an uptick in business as customers feel more at ease using our services.

What do you dislike most about this product?

It's annoying because Sharepoint always reverts you to the root folder when you establish a folder structure. Missing instructions — A guide for using lesser-known apps would be helpful.

What recommendations would you give to someone considering this product?

The ability to get the information from any gadget is the nicest part. Such as backing up my workplace data on my computer and my mobile device before making any edits.

Pros

Efficient Service
Inspires Innovation
Acts with Integrity
Generous Negotitation

Sergey S.

Role: Consultant
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Great product, gotten better over the years

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

MS Office Integration

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Occasional sync issues

What recommendations would you give to someone considering this product?

Buy as a part of a MS suite

Pros

Appreciates Incumbent Status
Helps Innovate
Reliable
Unique Features

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Tim L.

Gets the job done.

Likeliness to Recommend

Pros

Cons

Robert S.

SharePoint is a great extension and storage

Likeliness to Recommend

Pros

Sergey S.

Great product, gotten better over the years

Likeliness to Recommend

Pros

Most Popular Microsoft Sharepoint Comparisons

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Ideagen Huddle

1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Metrics and Reporting

Publication Workflow

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support