Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.8 /10

CX Score

9.1 /10

263 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Enterprise Content Management - Enterprise category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 89%
Conflict Resolution:: 91%
Strategy & Innovation:: 90%
Service Experience:: 89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 82

Collaboration

ECM Document Management

Access Permissions Management

Workflow Process Automation

Ediscovery Audit Trail

Metadata Management

Search

File Approvals Esignatures

Capture Channels

File Conversion

Mobile

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Document Management

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Susmita B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic Product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Advanced Document Management: SharePoint offers robust document management capabilities, including version control, metadata tagging, and customizable document libraries. This level of control is often more sophisticated than what competitors provide. Users can easily track changes, revert to previous versions, and manage document lifecycles through retention policies Community Building Features: SharePoint includes social features that facilitate knowledge sharing and collaboration among employees, such as discussion boards and community sites, which are less common in other platforms.

What is your favorite aspect of this product?

Workflow Automation: SharePoint allows organizations to streamline processes such as document approvals and notifications without extensive coding knowledge with native workflow automation features and integration with Power Automate, This automation capability is more integrated compared to many other platforms.

What do you dislike most about this product?

Users report slow response times, frequent lags, and occasional site outages, which can disrupt workflow and productivity. This unreliability is a significant concern for teams relying on SharePoint for critical tasks SharePoint limits customization, particularly for on-premises versions. This can lead to a lack of flexibility in tailoring the platform to specific organizational needs

What recommendations would you give to someone considering this product?

Implement metadata tagging for documents to enhance searchability and organization. This practice allows users to find documents more efficiently by filtering based on specific criteria. Create a Structured Site Hierarchy: Organize your SharePoint sites logically, using a clear hierarchy that makes it easy for users to navigate between different departments or projects Manage Permissions Wisely: Set up clear permission structures to control access to sensitive information. Understand how permission inheritance works to avoid unintentional data exposure

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sneha S.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

for document management

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

SharePoint works better with Microsoft Office than other document management platforms, making it ideal for enterprises.

What is your favorite aspect of this product?

Google Calendar and Trello make job management easy.

What do you dislike most about this product?

The mobile app needs improvement compared to the PC version.

What recommendations would you give to someone considering this product?

for larger groups that need secure document storage and sharing,

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Cons

Less Caring

SUMIT B.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Powerful for Document Management

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

SharePoint and Microsoft 365 help organize team documents.

What is your favorite aspect of this product?

It's fantastic for saving, organizing, and distributing lots of data because to its intricate rights and Processes.

What do you dislike most about this product?

Newcomers may struggle with setup and control.

What recommendations would you give to someone considering this product?

A powerful document management system that improves collaboration.

Pros

Trustworthy
Efficient Service
Inspires Innovation
Client Friendly Policies

Cons

Commodity Features
Less Caring

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Microsoft Sharepoint Ratings

89 Likeliness to Recommend

1 Since last award

99 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Search The system can search an entire body of a document for a keyword or phrase.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Capture Channels Variety of ways a file can be ingested into the ECM system

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Document Management

Microsoft Sharepoint Reviews

Susmita B.

Fantastic Product!

Likeliness to Recommend

Pros

Sneha S.

for document management

Likeliness to Recommend

Pros

Cons

SUMIT B.

Powerful for Document Management

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

ECM Document Management

Access Permissions Management

Workflow Process Automation

Ediscovery Audit Trail

Metadata Management

Search

File Approvals Esignatures

Capture Channels

File Conversion

Mobile

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support