Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.8 /10

CX Score

9.1 /10

262 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Enterprise Content Management - Enterprise category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 89%
Conflict Resolution:: 91%
Strategy & Innovation:: 90%
Service Experience:: 89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 82

Collaboration

ECM Document Management

Access Permissions Management

Workflow Process Automation

Ediscovery Audit Trail

Metadata Management

Search

File Approvals Esignatures

Capture Channels

File Conversion

Mobile

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Document Management

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Kay S.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Great product. Well regarded

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

The integration with other Microsoft products

What is your favorite aspect of this product?

The accessibility

What do you dislike most about this product?

The development process

What recommendations would you give to someone considering this product?

It’s a good one to investigate

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mohit G.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

A good collab tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

What I find sets Microsoft SharePoint apart from other similar products is its seamless integration with the entire Microsoft 365 ecosystem. Being able to work effortlessly between SharePoint, Teams, Outlook, and OneDrive really simplifies how I manage and share information. I also appreciate how customizable SharePoint is. Whether I need a simple intranet or more complex workflows, I can tailor it to meet my needs without feeling trapped into pre-set options.

What is your favorite aspect of this product?

I think I really like that its a powerful document management capabilities. It’s incredibly convenient to have version control, collaborative editing, and secure sharing all in one place. I never have to worry about losing track of a file or working on the wrong version, which saves so much time and frustration.

What do you dislike most about this product?

What frustrates me the most about Microsoft SharePoint is its learning curve. While it’s incredibly powerful, the interface and some features can feel overwhelming or unintuitive, especially for new users. It often takes time to figure out how to set things up exactly the way you want, and even then, some tasks might require outside help or coding knowledge. I also find the mobile app a bit limited compared to the desktop experience, which can be frustrating when I need to work on the go. On top of that, the mobile app experience is disappointing. It doesn’t always provide the same functionality or smooth experience as the desktop version.

What recommendations would you give to someone considering this product?

If possible, start small—perhaps with a single team or project—to get a feel for how it works before scaling up. Make use of its integration with Microsoft 365 tools like Teams and OneDrive to maximize its value and streamline your processes.

Pros

Continually Improving Product
Reliable
Trustworthy
Effective Service

Aman G.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic tool

Likeliness to Recommend

8 /10

What differentiates Microsoft Sharepoint from other similar products?

It is user friendly and easily can be teach to non technical person

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing at the moment. It almost satisfied my need

What recommendations would you give to someone considering this product?

Price should be genuine for less user

Pros

Reliable
Unique Features
Efficient Service
Inspires Innovation

Cons

Less Caring

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Microsoft Sharepoint Ratings

89 Likeliness to Recommend

1 Since last award

99 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Search The system can search an entire body of a document for a keyword or phrase.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Capture Channels Variety of ways a file can be ingested into the ECM system

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Document Management

Microsoft Sharepoint Reviews

Kay S.

Great product. Well regarded

Likeliness to Recommend

Pros

Mohit G.

A good collab tool

Likeliness to Recommend

Pros

Aman G.

Fantastic tool

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

ECM Document Management

Access Permissions Management

Workflow Process Automation

Ediscovery Audit Trail

Metadata Management

Search

File Approvals Esignatures

Capture Channels

File Conversion

Mobile

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support