Microsoft Corporation

Microsoft Entra ID

Composite Score

8.2 /10

CX Score

8.5 /10

38 Reviews Write a Review

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What is Microsoft Entra ID?

Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

Company Details

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Awards & Recognition

Microsoft Entra ID won the following awards in the Privileged Access Management category

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Microsoft Entra ID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Entra ID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 90%
Conflict Resolution:: 95%
Strategy & Innovation:: 92%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Entra ID?

5% Negative

3% Neutral

92% Positive

Pros

Enables Productivity
Client Friendly Policies
Security Protects
Unique Features

Feature Ratings

Average 84

Multi-Factor Authentication (MFA)

Privileged Account Discovery

Password Vaulting

Privileged Password Management

IP address Restrictions

Privileged Remote Access

Compliance Reporting

Privileged Account Life Cycle Management

Live Session Monitoring

Privileged Behavioural Analytics

Access Control

Vendor Capability Ratings

Average 83

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Also Featured in...

Identity and Access Management

Score 8.3

View Microsoft Entra ID in this category (opens in a new tab)

Microsoft Entra ID Reviews

Bikram (Vickie) A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

One of the best products of Microsoft

Likeliness to Recommend

10 /10

What differentiates Microsoft Entra ID from other similar products?

Azure AD includes a comprehensive application management system that enables us to manage access to cloud-based and on-premises applications from a single location.

What is your favorite aspect of this product?

Microsoft Azure Active Directory enabled our organization to create conditional access policies that restrict access to resources based on specific conditions, such as location, device type, user group, and more.

What do you dislike most about this product?

No dislikes at all.

What recommendations would you give to someone considering this product?

Microsoft Azure Active Directory helps organizations enforce security policies and reduce the risk of unauthorized access including support for SaaS applications, custom applications, and on-premises applications.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Aalap S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Comprehensive application management system

Likeliness to Recommend

9 /10

What differentiates Microsoft Entra ID from other similar products?

Azure AD provides robust MFA capabilities that enable our organization to add an additional layer of security to their sign-in process.

What is your favorite aspect of this product?

Azure AD supports a wide range of MFA options, including text messages, mobile apps, phone calls, and hardware tokens.

What do you dislike most about this product?

No downsides experienced. Could be costly option for small organizations.

What recommendations would you give to someone considering this product?

Azure AD provides advanced identity protection capabilities that help organizations detect and respond to identity-based threats.

Pros

Reliable
Trustworthy
Efficient Service
Saves Time

Sunny R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Robust identity and access management solution

Likeliness to Recommend

10 /10

What differentiates Microsoft Entra ID from other similar products?

Azure AD is tightly integrated with other Microsoft products and services, such as Office 365, Dynamics CRM, Azure, and Windows Server Active Directory. This integration makes it easy to manage access to these services from a single location.

What is your favorite aspect of this product?

Azure AD supports hybrid identity management, which means that it can integrate with on-premises Active Directory and extend identity and access management to cloud resources. This allows us to have a unified identity management experience across both cloud and on-premises environments.

What do you dislike most about this product?

No dislikes so far.

What recommendations would you give to someone considering this product?

Azure AD helps companies achieve a more effective and robust IT environment, also reduces management overhead costs along with improving UX, which is highly desirable for any company's growth trajectory.

Pros

Continually Improving Product
Reliable
Trustworthy
Effective Service

Microsoft Entra ID

What is Microsoft Entra ID?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Microsoft Entra ID Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Microsoft Entra ID?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication for Administrators.

Privileged Account Discovery Can discover roles for local and distributed accounts for on-prem or cloud environments.

Password Vaulting Regulatory compliance, good security posture, and best practice prevent privileged users from knowing the passwords to critical systems and resources.

Privileged Password Management Allow the organization to automate and control the whole process of giving access and passwords to privileged accounts.

IP address Restrictions Implement IP address restrictions to the PAM console.

Privileged Remote Access Vendors may require remote privileged access to an enterprise network in order to complete tasks, thus posing a unique threat to IT management.

Compliance Reporting By design auditing reporting metrics data feature by industries/compliance e.g. SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001, etc.

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Live Session Monitoring Records session for audit purposes.

Privileged Behavioural Analytics Utilises machine learning technology/algorithms to analyze the behavior of privileged accounts to create baseline behaviours for privileged accounts.

Access Control Can provide fine-grained control to end user permission assignment. Supports RBAC, web password filler or other password hiding techniques.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Identity and Access Management

Microsoft Entra ID Reviews

Bikram (Vickie) A.

One of the best products of Microsoft

Likeliness to Recommend

Pros

Aalap S.

Comprehensive application management system

Likeliness to Recommend

Pros

Sunny R.

Robust identity and access management solution

Likeliness to Recommend

Pros

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Feature Ratings

Multi-Factor Authentication (MFA)

Privileged Account Discovery

Password Vaulting

Privileged Password Management

IP address Restrictions

Privileged Remote Access

Compliance Reporting

Privileged Account Life Cycle Management

Live Session Monitoring

Privileged Behavioural Analytics

Access Control

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Usability and Intuitiveness