Emotional Footprint Awards 2024
Privileged Access Management
SoftwareReviews names senhasegura, Microsoft Entra ID, Devolutions PAM, CyberArk Privileged Access Manager, AWS Secrets Manager, and WALLIX PAM as Privileged Access Management Emotional Footprint Award Winners.
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Privileged Access Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
senhasegura USA LLC
senhasegura
senhasegura is a privileged access management software solution that stores, manages and monitors all credentials, such as passwords, SSH keys and digital certificates, in a secure digital vault. Using encryption mechanisms, the password vault offers users the ability to use only one password to access a series of credentials registered in the solution. Additionally, senhasegura can be used to access all network resources through SSH and RDP protocols, storing all records of their use for audit and compliance analysis purposes. Its intelligence allows for real-time analysis of actions taken by users and alert generation to identify fraud or inappropriate action.
9.2
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Entra ID
Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.
9.0
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
WALLIX
WALLIX PAM
Formerly Wallix Bastion, WALLIX PAM is a leading Privileged Access Management (PAM) solution that delivers robust security and oversight over privileged access to critical IT infrastructure. PAM is essential for mitigating cyber-attacks, as hackers exploit privileged accounts to infiltrate and spread within organizations. As an agentless solution, WALLIX PAM can be seamlessly deployed across on-premises, private, and public cloud infrastructures. Additionally, WALLIX PAM is available as a Service, offering a cost-effective and less resource-intensive option for organizations.
8.6
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
CyberArk Software
CyberArk Privileged Access Manager
The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets. Modernize your PAM program and provide defense-in-depth protection throughout your IT estate, in hybrid and multi-cloud environments. Explore new processes, policies, and controls to better reduce the risks of privileged access.
8.6
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Amazon
AWS Secrets Manager
Secrets Manager helps you manage access to your applications, services, and IT resources. Easily rotate, manage, and retrieve database credentials, API keys, and other secrets through their lifecycle
8.5
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Devolutions
Devolutions PAM
Diminish the risk of insider threats and cyberattacks while providing audit and compliance requirements for your team. Devolutions PAM is an easy-to-implement, user-friendly, enterprise-grade PAM solution for small businesses.
8.5
CX Score
CX
Score
+100
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Other Evaluated Vendors
JumpCloud
JumpCloud
JumpCloud is a unified identity, device, and access management platform. At the intersection of devices, identities, and access, JumpCloud's cloud directory platform unifies the IT resources in any company's infrastructure. Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view.
8.2
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
RSA
RSA SecurID
RSA SecurID Suite enables organizations of all sizes to mitigate identity risk and maintain compliance without impeding user productivity. It ensures users have appropriate access and confirms they are who they say they are with a modern, convenient user experience. In addition, RSA SecurID Suite provides unified visibility and control across organizations’ many islands of identity.
8.2
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
ARCON Company
ARCON PAM
ARCON Privileged Access Management (PAM) offers enterprise IT security, risk and compliance management teams with necessary safeguards to securely manage the lifecycle of privileged accounts. A highly scalable and enterprise-class solution, ARCON | PAM seamlessly works in all IT environments to secure privileged accounts. The solution implements the best privilege access management practices to build a foundation for robust identity and access control IT architecture.
8.1
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Keeper Security
Keeper
Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.
8.1
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
BeyondTrust Corporation
BeyondTrust
BeyondTrust Privilege Management approach to cyber security secures every user, asset, and session across your enterprise. Deployed as SaaS or on-premises, BeyondTrust's Universal Privilege Management approach simplifies deployments, reduces costs, improves usability, and reduces privilege risks.
7.9
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Quest Software
One Identity Privileged Management
One Identity Privileged Access Management (PAM) solutions mitigate security risks and enable your organization to achieve compliance by securing, controlling, monitoring, analyzing and governing privileged access. Our PAM solutions enable you to provide the full credential when necessary or limit access with granular delegation for least-privileged access. The result is enhanced security and compliance with more efficient administration and governance of privileged access.
7.6
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
ManageEngine
ManageEngine PAM360
PAM360 is a comprehensive solution for businesses looking to incorporate PAM into their overall security operations. With PAM360's contextual integration capabilities, build a central console where different parts of IT management interconnect for deeper correlation of privileged access data and overall network data, facilitating meaningful inferences and quicker remedies.
7.5
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Delinea
Delinea Secret Server
Delinea Secret Server (Formerly Thycotic enables IT and security leaders to discover and secure privileged accounts, prevent unauthorized access with streamlined management, and ensure compliance by reducing risk to critical assets. Protect your privileged accounts with our enterprise-grade Privileged Access Management (PAM) solution.
7.4
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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