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Microsoft Dynamics 365 Sales Enterprise
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What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Prospect Tracking
Lead Generation
Interaction Planning
Analytics and Reporting
Lead Distribution
Omni-Channel Communication Tracking
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
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Microsoft Dynamics 365 Sales Enterprise Reviews
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RAJ K.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2022
Makes me a Sales Champion
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
The D365 Sales is the best in the industry, it requires minimal training because it has proper learning curve available on Microsoft Learning, The new users can be trained and they cab refer the documentation to understand the tool.
What is your favorite aspect of this product?
The User Interface, Customization and the Security matrix these three features are what I like the most.
What do you dislike most about this product?
The Mobile version can be better for the sales team as they have to use it when they are in the field.
What recommendations would you give to someone considering this product?
This the best software in the industry and you chose it without any doubt.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2021
Not a fan, always disappoints.
Likeliness to Recommend
Cons
- Commodity Features
- Less Generous
- Under Delivered
Please tell us why you think this review should be flagged.
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Katebah A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Dynamics 365 Sales is key for fans of Teams!
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Dynamics 365 sales allow your team to keep track of key contacts and accounts, meet buyers where they are, collaborate seamlessly across the sales team, build out sales collateral, and accelerate sales performance with real-time analytics. This is ideal for your sales team especially since it's all in one place!
What is your favorite aspect of this product?
Dynamics 365 sales include insights such as mutual connections that can provide warm introductions to move deals forward. Additionally, all contacts within Dyanmcis 365 sales relationships are consistently updated to showcase job and organizational changes. Included in Dynamics 365 Sales is the ability to track the health of different connections and actions needed with personalized talking points, ice breakers, and best steps to move relationships forward.
What do you dislike most about this product?
There are a few extra features within the platform that you have to get from gathering customer feedback with survey insights from Dynamic 365 Customer voice provided to improve sales engagement. I am not sure if this is an extra fee so it is worth seeing if it is available for free.
What recommendations would you give to someone considering this product?
Really consider how digital selling is the new normal, and salespeople have everything they need to engage the right customer in a single workspace. In fact, Dynamics 365 Sales provides clear and achievable sales activities with AI-powered sales insights. From detecting customer emotion, sentiments, and properties, salespeople are equipped with insights to support shorter sales cycles and win more deals. All channels are available, from phone dialer to email templates, in one place where salespeople can collaborate virtually with colleagues, customers and showcase critical data.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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