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Microsoft Dynamics 365 Sales Enterprise
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What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Prospect Tracking
Lead Generation
Interaction Planning
Analytics and Reporting
Lead Distribution
Omni-Channel Communication Tracking
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
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Microsoft Dynamics 365 Sales Enterprise Reviews
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Muhammad Khalid S.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2022
Very Easy to use ,but within Budgeted Price
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. You can also create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities.
What is your favorite aspect of this product?
We can predict how much revenue your sales team will generate in a given timeframe.
What do you dislike most about this product?
I have nothing to say anything about dislikes.
What recommendations would you give to someone considering this product?
Really recommend this product as we can manage our saving accounts, leads, and contacts to Sales Navigator.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rene S.
- Role: Information Technology
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Sep 2022
Mature CRM ship to sail long into the future
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Maturity of the product. Constant innovation. Keeping pace with other vendors, solutions and often surpassing their overall value.
What is your favorite aspect of this product?
Latest innovations with Dataverse, PowerApps, connections with Business Central, PowerBI. Ease of use and robust to take on challenging business systems needs.
What do you dislike most about this product?
Some complexity if custom solutions built in. Administration is medium to heavy.
What recommendations would you give to someone considering this product?
Commit to Microsoft for medium, long term and it will be worth your investment.
Pros
- Continually Improving Product
- Inspires Innovation
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
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Helen J.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
A product line of enterprise recourse planning.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 is a cloud-based CRM which offers us a full suite of tools. It is very simple to manage and install. It is fully combined with Microsoft products and it analyzes the website which people visit through its statics feature and it is very flexible to use for even beginners.
What is your favorite aspect of this product?
It is easy and interesting that we do not need any training to compile B2B lead corporate and customer leads. They have highly knowledgeable and helpful support team. It guides our sales representatives through the sales process. Its UI is very plain and clear consistent among all entities.
What do you dislike most about this product?
You need very efficient internet connection otherwise it will lag sometimes. It is a Microsoft tool and number of clicks is too high. If we want to enter information it will be time consuming. Reporting is a little bit bad. Its performance is also not good. Their pricing is high.
What recommendations would you give to someone considering this product?
It is well suited if we want to use it with some dialers. It doesn't matter that whether your organization is small, medium and large one can use Microsoft dynamic 365 equally well. I would recommend Microsoft 365 because it is very easy to customize.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Respectful
Please tell us why you think this review should be flagged.
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