Microsoft Dynamics 365 Sales Enterprise
In Partnership With SelectHub
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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In Partnership With SelectHub
Microsoft Dynamics 365 Sales Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Analytics and Reporting
Account and Contact Management
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Elysha-sądo E.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2022
A simple and useful CRM tool.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Overall, Dynamics has excellent automation and functionality. It is pretty helpful to have the option to filter records using both supported and related entity values. The program can be used right out of the box while still being highly customizable. It is in charge of quite a significant and sophisticated Dynamics 365 Sales installation.
What is your favorite aspect of this product?
Simple to adapt and use, quick to a market, modern, integrated solution. Overall, Microsoft partner-customer support during the project and maintenance phases. The well-organized stages that Dynamics 365 has for managing the sales process are one of the features we appreciate the most. A feature of this program that I particularly like is how easy it makes each process—from lead to invoice—easy to deploy.
What do you dislike most about this product?
Poor integration inside the Microsoft environment. The Outlook connector is inferior to Salesforce One, and the appointment scheduling process is convoluted. In some cases, the data model is not very rational. The application's UI/UX is average, but the administration section's UI/UX is poor. Even though setting up users can take a while, it's still valuable in the end.
What recommendations would you give to someone considering this product?
The application we used to coordinate the sales allowed us to sell all of the features. Microsoft is more than simply a vendor or provider; they are a strategic partner in helping us grow our company while considering the realities of the market. For our significant Customer Relationship Management projects, a true co-entrepreneur.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Brienna-IOSH C.
- Role: Public Sector
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2022
Best sales software with lots of potential
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
To make sure I don't lose out on a prospective customer, Dynamics makes it simple to categorize and classify items. The program is fairly straightforward and simple to use, enabling each user to follow sales development bit by smooth move. It enables for user customization, which is helpful in meeting business and process requirements.
What is your favorite aspect of this product?
The well-organized phases that Dynamics 365 provides for controlling the selling process are one of the features I appreciate most about it. The finest feature of this program is how easily it makes each process, from leads to invoice, it is entirely easy to deploy. The well-organized phases of the marketing funnel are another excellent feature of Dynamics 365 sales.
What do you dislike most about this product?
Shortage of templates or settings recommended by best practices. Without any direction, it is challenging to build a system from scratch. Some capabilities, like Outlook Mailboxes, are more challenging and difficult to enable than they should be. It is difficult to explain to consumers how entities connect so they can build views.
What recommendations would you give to someone considering this product?
We cherished the fully unplugged features for our field technicians. In general, being mobile and having the ability to examine tasks, client data, contact details, and other information fully offline is a fantastic method to empower employees in this field. It spares us a ton of effort by handling the majority of it.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Fernando H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Excelent CRM
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Friendly and is a Microsoft Product
What is your favorite aspect of this product?
Functionality
What do you dislike most about this product?
None, all is fantastic.
What recommendations would you give to someone considering this product?
Use and Enjoy
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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