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Microsoft Dynamics 365 Sales Enterprise
In Partnership With SelectHub
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What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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In Partnership With SelectHub
Microsoft Dynamics 365 Sales Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Dynamics 365 Sales Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Analytics and Reporting
Account and Contact Management
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
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FARHAAN S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2021
"MICROSOFT DYNAMICS CRM REVIEW"
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
By far this is the Best Software for BPO/KPO and Customer Service. B2B leads, Business Corporate Leads and Customers all types of leads are Created Nd Closed Smoothly.
What is your favorite aspect of this product?
Lead generation through Facebook, Instagram and Justdial. Marketing and Sales department have to Collaborate and work together on a single page while managing the entire leads cycle from prospects to Sales. In healthcare Industry after sales service of the product plays an important, with Microsoft dynamics CRM its is handled peacefully
What do you dislike most about this product?
Training needs to be provided for a new user, rest its an easy task once you are Familiar with the product.
What recommendations would you give to someone considering this product?
Doesnt Matter whether you are a medium or small enterprises, one must definitely give a try.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Allen B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Comes out of the box broken but fix it & its great
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Customization is huge. Connections to content management and marketing technology offers end to end land and expand
What is your favorite aspect of this product?
The ability to connect to telephony
What do you dislike most about this product?
Sometimes cumbersome and not easy to use for novices
What recommendations would you give to someone considering this product?
Offer "Lite" as an out of the box option.
Pros
- Helps Innovate
- Reliable
- Saves Time
- Respectful
Cons
- Less Fair
- Less Effective Service
- Security Frustrates
Please tell us why you think this review should be flagged.
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Marissa N.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Extremely useful tool for any enterprise!
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 is similar in its functionality as Salesforce. However, it is quite a bit more cost-effective. The interface is not quite as appealing, but still is fairly intuitive.
What is your favorite aspect of this product?
It is easy to make adjustments on the administrative side. To make a change to the system or to update fields, little time and training is required.
What do you dislike most about this product?
There have been updates that make the product a lot more confusing with significant changes to the UX.
What recommendations would you give to someone considering this product?
I would recommend to setup everything properly the first time around. We had overloaded contacts and leads and it became a lot more work having to cleanup.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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