Microsoft Dynamics 365 Sales Enterprise
In Partnership With SelectHub
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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In Partnership With SelectHub
Microsoft Dynamics 365 Sales Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Analytics and Reporting
Account and Contact Management
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Hector M.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
"The best software for lead generation".
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
It is easy to use, its interface is pretty pleasant, exceptionally well integrated with other programs, its efficiency in lead creation, and its export of data is also relatively straightforward.
What is your favorite aspect of this product?
It enables you to categorize all customers in one location quickly, provides excellent account management resources, has a high capacity for mass communication, provides an up-to-date overview of processes and their direction, the accuracy of its planning method and financial organization, all of which contribute to growing sales, collaborating seamlessly, and significantly increasing productivity.
What do you dislike most about this product?
User configuration is time-consuming and even more so when granting security rights and responsibilities for access to certain areas of the CRM, which can be relatively complex; moreover, navigating the mobile application proves to be a challenge.
What recommendations would you give to someone considering this product?
It is a great product; its high performance, functionality, and efficacy for lead generation make it a perfect addition to any company's toolkit, not to mention the incredible results it creates in terms of sales levels.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Leandro M.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
"The best in CRM and at a reasonable cost".
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 Sales (CRM) has a very affordable cost, good customer support, high availability and different tools that facilitate the management of new sales, marketing and customer service opportunities, in addition to its rigorous security and confidentiality policies.
What is your favorite aspect of this product?
Its user interface is simple and compact, easy to use, Dynamics 365 sales (CRM) integrates very well with many tools of our MS ecosystem such as Excel, Outlook and others, it favors and facilitates the management of marketing activities, sales and at the same time customer service all in a centralized way and on the same data source, its integrated control panel, also allows the generation of customers from different contact channels.
What do you dislike most about this product?
Constant malfunctions in the mobile application.
What recommendations would you give to someone considering this product?
It is a very good product, suitable for any type of industry, with high capabilities and support tools, it also has several functions that allow you to coordinate marketing, sales and lead acquisition, facilitating the achievement of better results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
David Felipe S.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jul 2021
"Great CRM solution, effective and innovative".
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 Sales (CRM) is an excellent software for customer management, it is customizable, adaptable and quite user friendly, and also offers many resources for the user, provides all the essential tools for advanced business development through intelligent marketing, integrates very well with other MS products, automates the process of managing leads centrally and also favors their acquisition, facilitates the increase of sales and productivity of companies.
What is your favorite aspect of this product?
- Effective for greater acquisition of potential customers. - Facilitates better business decisions. - Allows the automation of reminders and appointments in addition to others. - Allows you to promote new sales techniques and simplify your sales process. - Supports GUI customization. - Includes excel templates already integrated.
What do you dislike most about this product?
The mobile application presents many inconveniences when used, I think it requires many improvements that allow the user experience to be more adequate and enjoyable.
What recommendations would you give to someone considering this product?
Microsoft Dynamics 365 (CRM) is an excellent product that will allow you to use new marketing strategies that will increase the acquisition of many more customers and more sales closure, all in an organized, structured and effective way, that's why you should use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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