Microsoft Corporation

Microsoft AXA Seguros

Composite Score

7.1 /10

CX Score

7.7 /10

6 Reviews Write a Review

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What is Microsoft AXA Seguros?

AXA Seguros, part of AXA Group, is an insurance company that strives to deliver superior customer service, which is critical for success in this industry. The company is replacing an inefficient, manual, claims-management system with one based on the Windows Azure platform. AXA Seguros experienced simplified development and deployment, was able to focus its efforts on business logic rather than technology, and avoided capital expenses.

Company Details

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Microsoft AXA Seguros Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft AXA Seguros?

0% Negative

14% Neutral

86% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 78

Risk and Fraud Assessment

Claims Management

Compliance Management

Case Management

Document Management

Adjudication Process

Workflow Management

Audit Management

Analytics and Reporting

Policy Management

Collaboration

Vendor Capability Ratings

Average 78

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Microsoft AXA Seguros Reviews

Turi G.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Managing Claims The Easy Way

Likeliness to Recommend

9 /10

What differentiates Microsoft AXA Seguros from other similar products?

With Microsoft AXA Seguros, it's all about making claims efficient and ensuring easy management of claims. It has simplified claims management

What is your favorite aspect of this product?

Using Microsoft AXA Seguros is straightforward and the software is manageable It is easy to scale and making insurance claims is easy

What do you dislike most about this product?

All has been well as the tool is well thought out

What recommendations would you give to someone considering this product?

I recommend Microsoft AXA Seguros for claims making and claims management. It had the capacity

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Unique Features

Microsoft AXA Seguros

What is Microsoft AXA Seguros?

Company Details

Book a Free Demo Today!

Microsoft AXA Seguros Ratings

80 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Microsoft AXA Seguros?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Claims Management Includes claims processing, eligibility verification, paper claims mailing, claims denials management, and electronic claims submission.

Compliance Management Includes compliance controls, compliance rules engine, and compliance monitoring.

Case Management The solution provides the ability to create, manage, annotate, route and close service (or other cases). Claims resolution tracking.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Adjudication Process Includes reporting, argumentation, and legal reasoning.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Audit Management Includes data security, audit reports, and revision control.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Microsoft AXA Seguros Reviews

Turi G.

Managing Claims The Easy Way

Likeliness to Recommend

Pros

Feature Ratings

Risk and Fraud Assessment

Claims Management

Compliance Management

Case Management

Document Management

Adjudication Process

Workflow Management

Audit Management

Analytics and Reporting

Policy Management

Collaboration

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration