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mFax

Composite Score
7.7 /10
CX Score
8.3 /10
Category
mFax
7.7 /10

What is mFax?

The easiest way for both large and small businesses to achieve real digital transformation. Save time and money by eliminating hardware and outsourcing fax to the cloud.

Company Details


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mFax Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love mFax?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Integration with ERP Systems

94

Inbound Fax Acceptance

91

PCI Compliance

87

Multi-Page Support

87

Integration with Existing Fax Numbers

85

Outbound Fax Transmission

85

Optical Character Recognition

85

Multi-Sourced Fax

82

Content Management

78

Vendor Capability Ratings

Average 87

Ease of Customization

91

Ease of Data Integration

91

Business Value Created

90

Quality of Features

90

Availability and Quality of Training

88

Ease of IT Administration

87

Ease of Implementation

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Vendor Support

84

mFax Reviews

Maurice J.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Online Faxing Made Easy With Sunbird DCIM

Likeliness to Recommend

9 /10

What differentiates mFax from other similar products?

What I think makes mFax different is the ability to send online fazes easily, fast, and securely

What is your favorite aspect of this product?

I like that mFax is fast and secure in sharing faxes online It is cost effective and suing mFax is easy

What do you dislike most about this product?

No drawbacks experienced while using mFax

What recommendations would you give to someone considering this product?

I recommend mFax as a faxing solution because it works effortlessly

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Caring

Samoruni G.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Online Faxing Now Easy With mFax

Likeliness to Recommend

9 /10

What differentiates mFax from other similar products?

It is ideal for businesses of all sizes and makes digital transformation easy

What is your favorite aspect of this product?

I like scalability as this makes it ideal for businesses of all sizes The software makes sending faxes fast and secure

What do you dislike most about this product?

Everything about mFax has been great

What recommendations would you give to someone considering this product?

If your business is shopping for an online fax software, I would recommend mFax as it offers best features and is affordable too.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Caring

Anu e.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

mFax Review.

Likeliness to Recommend

9 /10

What differentiates mFax from other similar products?

It has clean interface. It is transparent. It is easy to use. It is efficient.

What is your favorite aspect of this product?

Transparency. Easy to use. It is efficient.

What do you dislike most about this product?

No dislike at the moment.

What recommendations would you give to someone considering this product?

I would recommend this program to others.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity