eFax Solutions

eFax

What is eFax Solutions?

eFax solutions provide the ability to send and receive faxes electronically (and without the need for dedicated hardware). These online fax or cloud fax platforms also typically provide augmented capabilities for appending appropriate metadata to faxes, applying OCR to automatically parse the content of faxes and trigger appropriate workflows, and provide reports and dashboards on fax volumes and dispositions.

Common Features

  • Outbound Fax Transmission
  • Inbound Fax Acceptance
  • Content Management
  • Multi-Page Support
  • Multi-Sourced Fax
  • PCI Compliance
  • Integration with Existing Fax Numbers
  • Integration with ERP Systems
  • Optical Character Recognition
  • Digital Signature

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Top eFax Solutions 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

J2 Global

eFax®

Composite Score
7.3 /10
CX Score
7.3 /10

Send & receive faxes by email. Get a local, toll-free or international fax number. Fax from anywhere with our mobile app.

Scorecard

Pros

  • Effective Service
  • Efficient Service
  • Transparent
  • Reliable

Products below are ineligible for awards due to insufficient recent reviews

Upland Software, Inc.

Upland InterFAX

Composite Score
8.4 /10
CX Score
8.4 /10

Upland InterFAX empowers users to cost-effectively fax at volume to anywhere in the world quickly, reliably, and securely from a web interface with no installations needed. With InterFAX, users can choose their pricing package and customize services to their needs using an integrated faxing developer API.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring
Nextiva Inc

Nextiva vFax

Composite Score
8.3 /10
CX Score
8.5 /10

Send and receive secure, electronic faxes from anywhere on any device. You're finally free from the fax machine.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
J2 Global

MyFax

Composite Score
8.1 /10
CX Score
8.5 /10

MyFax® lets you send and receive faxes digitally - without printing, scanning, or the hassle of a fax machine. You can send faxes via email, the mobile app or our website.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Amplify Ventures Ltd.

iFax

Composite Score
7.9 /10
CX Score
8.0 /10

iFax allows you to send and receive faxes online from any device, as easily as sending an email, and far more securely.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
Composite Score
7.9 /10
CX Score
8.3 /10

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

Scorecard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
Faxcore

FaxCore

Composite Score
7.9 /10
CX Score
8.3 /10

FaxCore is a leading provider of fax server automation solutions for enterprise organizations. With its Web-based interface, the company’s flagship FaxCore eV5 provides a centralized system to automate fax communications and easily fax-enable business processes and other third-party applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Documo

mFax

Composite Score
7.7 /10
CX Score
8.3 /10

The easiest way for both large and small businesses to achieve real digital transformation. Save time and money by eliminating hardware and outsourcing fax to the cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
OpenText Corporation

OpenText Fax2Mail

Composite Score
7.6 /10
CX Score
8.5 /10

OpenText™ Fax2Mail™ is a cloud service that simplifies digital faxing for the enterprise with state-of-the-art security and unmatched reliability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
RingCentral, Inc

RingCentral Fax

Composite Score
7.4 /10
CX Score
7.7 /10

RingCentral Fax is a cloud-based fax service that lets you send and receive faxes securely over the Internet from email, Microsoft Office, Dropbox, Google Drive, or your smartphone. You save time and money and gain the ability to fax on the go.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Inhibits Innovation
  • Commodity Features