M-Files Content Collaboration Logo Award Winner Product Badge
M-Files Content Collaboration Logo Award Winner Product Badge
M-Files

M-Files Content Collaboration

Composite Score
9.1 /10
CX Score
9.5 /10
Category
M-Files Content Collaboration
9.1 /10

What is M-Files Content Collaboration?

M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details


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Awards & Recognition

M-Files Content Collaboration won the following awards in the Content Collaboration category

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M-Files Content Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Content Collaboration.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Content Collaboration?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Electronic Signatures

90

Large File Optimization

90

Data Loss Prevention

89

Audit Trail

89

Cognitive Content Services

88

Drag and Drop User Interface

88

Task Management and Workflow

88

Access Control and Rights Management

88

Enterprise Grade Security Controls

87

Mobility Support

87

3rd-Party Integrations

86

Vendor Capability Ratings

Average 87

Business Value Created

90

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

87

Ease of Data Integration

86

Ease of Customization

86

Vendor Support

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Ease of Implementation

84

Ease of IT Administration

84

M-Files Content Collaboration Reviews

Alyssa K.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great document management system

Likeliness to Recommend

10 /10

What differentiates M-Files Content Collaboration from other similar products?

A graphical workflow editor dramatically simplifies the workflow process. M-Files because it strengthened our security control for all papers within our firm and allowed for the most straightforward integration into our present system. We can now efficiently and effectively manage change management, the document approval process, SOP reviews, and other processes.

What is your favorite aspect of this product?

I adore its search bar because it makes it so simple for me to find any document on my computer and because it makes it so easy for me to share my work with anyone, anywhere in the globe. More adaptable, more connections to other solutions, and rich with features. Set up a group and send the file to this group who is involved in this group.

What do you dislike most about this product?

Some issues hampered our first attempt at integrating unified username/password management with our Active Directory. During this process, there were a lot of documents to read, some of which needed to be updated. Our vendor needed to be more helpful because only some knew about the software, computers, and IT.

What recommendations would you give to someone considering this product?

You can take a shot with your phone, upload it directly to M-Files, and Workflow will begin immediately. M-Files is quick to use and effective for businesses of all sizes. The ability I have to specify a software-based solution that works for our company. Easy to provide access to specific user groups and save information able to alter the appearance

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Adam R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic product with a lot of valuable features

Likeliness to Recommend

10 /10

What differentiates M-Files Content Collaboration from other similar products?

We used M-files since it has favourable ratings, solid advice from business partners, and have won accolades. Good news thus far, We manually scan our data before uploading them to the M-files vault, where everything is safely kept and conveniently located. Finding the file you need is simply because of M-Files' search functionality that uses metadata rather than location-based search criteria.

What is your favorite aspect of this product?

Most of our papers in the office are scanned and immediately uploaded to M-Files. M-files work best with mobile devices for convenient access to our vaults from any location with internet availability. The most admirable feature is that I can use it on my phone. We are typically restricted to using the company laptop and several applications through the company network. However, no restrictions are on using this mobile app.

What do you dislike most about this product?

Having to "check out" a document from M-Files to review and update can be initially perplexing. The M-Files' user interface is challenging to utilize. They must also improve. Additionally, checking in and out of a folder calls for additional chores and reminders to continue with the document. It significantly reduces work efficiency.

What recommendations would you give to someone considering this product?

Because it's simple to use, all staff members accept it. By giving access to knowledge that was previously out of reach, it saves time. Errors are decreased. A corporation can accomplish anything with M-Files thanks to its use of objects, Workflow, and metadata. It is software that functions like a Swiss army knife.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adriago M.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product!

Likeliness to Recommend

8 /10

What differentiates M-Files Content Collaboration from other similar products?

Great Real-Time Synchronization

What is your favorite aspect of this product?

Usability is great Impressive collaboration tool

What do you dislike most about this product?

Third party integrations can be challenging.

What recommendations would you give to someone considering this product?

This software makes your information management flawless. The AI suite enhances content collaboration.

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Continually Improving Product

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