M-Files Content Collaboration Logo Award Winner Product Badge
M-Files Content Collaboration Logo Award Winner Product Badge
M-Files

M-Files Content Collaboration

Composite Score
9.1 /10
CX Score
9.5 /10
Category
M-Files Content Collaboration
9.1 /10

What is M-Files Content Collaboration?

M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details


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Awards & Recognition

M-Files Content Collaboration won the following awards in the Content Collaboration category

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M-Files Content Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Content Collaboration.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Content Collaboration?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Electronic Signatures

90

Large File Optimization

90

Data Loss Prevention

89

Audit Trail

89

Cognitive Content Services

88

Drag and Drop User Interface

88

Task Management and Workflow

88

Access Control and Rights Management

88

Enterprise Grade Security Controls

87

Mobility Support

87

3rd-Party Integrations

86

Vendor Capability Ratings

Average 87

Business Value Created

90

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

87

Ease of Data Integration

86

Ease of Customization

86

Vendor Support

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Ease of Implementation

84

Ease of IT Administration

84

M-Files Content Collaboration Reviews

Charlotte N.

  • Role: Operations
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic data storage and data sharing operation

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files uses a creative document management approach and this was one of the things that were truly unique and enjoyable in this system. Its graphical workflow editor makes creating daily workflow very simple for us. We can easily convert the many manual processes into a robust digital workflow for the office.

What is your favorite aspect of this product?

The interface is clean and fascinating. The other best part is that even if we don't have an Internet connection we can instantly access files from our mobile. Finally, I love M-Files because it allows for simple integration with a variety of third-party applications and systems including Microsoft Office. That is its most amazing integration because it makes my job easier.

What do you dislike most about this product?

The file-sharing and authorization system is a little convoluted. Sharing a file necessitates a significant amount of effort. It is difficult to browse and might be made more user-friendly. It's simple enough after one figures out the idiosyncrasies. There is room for development in areas like redaction.

What recommendations would you give to someone considering this product?

The M-files EFSS application is quite well-organized, with a clear document structure, helpful search panels, and a variety of features to assist us in managing our information. The iOS and Android versions of the software are both offered to help you work from anywhere using your portable equipment and even without the internet you can see files offline.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Victoria C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Protective and Proactive EFSS solution

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

Choosing M-Files was the best decision we have ever made as this has greatly assisted us in improving our everyday processes and business productivity at scale and streamlined the document management, storage, security, and essential document organization process by eliminating the hassle of paperwork.

What is your favorite aspect of this product?

M-Files is a high-end document management software that comes with a slew of complex capabilities. There are far too many to name here like firstly it makes finding and managing files of all types a breeze. It uses metadata to manage information by keywords, classes, tags, and more, rather than depending on a typical folder-based approach. Its offline mobile compatibility is another outstanding feature that I like the most.

What do you dislike most about this product?

The mobile applications for iOS and Android are still quite useful, but they aren't as strong as the desktop version. There is a short learning curve before starting work properly on M-files. My last criticism of M-Files is that its user interface is quite unfriendly and clunky.

What recommendations would you give to someone considering this product?

You have considered the right solid solution for you. Its features bundle is vast and these should assist you to increase long-term business productivity by streamlining daily procedures. A fantastic filter system is also available to assist you in finding and managing certain groupings of documents and this feature is mostly weak in other EFSS systems available on market.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kelly C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Secure and reliable EFSS platform

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

In our organization, we have to share hundreds of files on a daily basis and for this, our teams and workers require a secure way to collaborate and share files both inside and outside of our organization, and the M-files; the robust platform enables us to do so while also ensuring that we have tight control and security over our data assets.

What is your favorite aspect of this product?

One of my favorite features is its interface with Microsoft Office Online, which allows us to edit Excel, Word, and PowerPoint files directly in the browser window without having to launch the Office desktop software. It's also compatible with Android and iOS devices, allowing us to make modifications to objects while offline and quickly construct metadata tooltips, and explanations.

What do you dislike most about this product?

It was also a little intimidating for our new employees. We had some troubles with the rollout because we needed to properly train our new employees so that they could get a good handle on it, otherwise, we'd be concerned about the security of our data assets.

What recommendations would you give to someone considering this product?

M-files are the most secure and reliable way to share files, but it requires extra effort while you are setting it up. However, if we compare its set to other alternatives, I believe you will prefer it because it is simpler than others and the initial configurations are simple, but if done with great care, you will get a lot more out of it.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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