M-Files Content Collaboration Logo Award Winner Product Badge
M-Files Content Collaboration Logo Award Winner Product Badge
M-Files

M-Files Content Collaboration

Composite Score
9.1 /10
CX Score
9.5 /10
Category
M-Files Content Collaboration
9.1 /10

What is M-Files Content Collaboration?

M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details


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Awards & Recognition

M-Files Content Collaboration won the following awards in the Content Collaboration category

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M-Files Content Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Content Collaboration.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Content Collaboration?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Electronic Signatures

90

Large File Optimization

90

Data Loss Prevention

89

Audit Trail

89

Cognitive Content Services

88

Drag and Drop User Interface

88

Task Management and Workflow

88

Access Control and Rights Management

88

Enterprise Grade Security Controls

87

Mobility Support

87

3rd-Party Integrations

86

Vendor Capability Ratings

Average 87

Business Value Created

90

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

87

Ease of Data Integration

86

Ease of Customization

86

Vendor Support

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Ease of Implementation

84

Ease of IT Administration

84

M-Files Content Collaboration Reviews

Kasey M.

  • Role: Finance
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

An innovative idea to store documents

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files is a fantastic tool. M-Files is an excellent piece of software for managing our file server and documents. Because of its classification system, it helps secure our files and teaches employees to be more cautious about what they share. It was relatively simple to deploy and configure.

What is your favorite aspect of this product?

The main aspect that I like the most about the M-Files is that they provide security to businesses. M-Files eliminates data transfer and data leakage to third-party companies that are not permitted to access the data. Another thing I like about it is that it is integrated and works well with Microsoft Office software. It also improves our company's efficiency.

What do you dislike most about this product?

When compared to today's software interfaces, it is too old. It is difficult to provide support and address issues. Support is more concerned with determining how the user caused the problem than with resolving it. Support simply needs to move more quickly.

What recommendations would you give to someone considering this product?

The SEARCH feature makes my life easier, and I can quickly find my customer information by searching. M-Files is really helpful in creating Proposals; I mainly use Word and Excel templates on a daily basis to create Pricing and Proposals. I appreciate the functionality of this tool and recommend others to it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Young D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Efficient application to protect files

Likeliness to Recommend

8 /10

What differentiates M-Files Content Collaboration from other similar products?

M-files provides the most comprehensive information management solution of any product we have used. Our customers who require a solution are astounded by the power under the hood and the ease of use provided by M-Files.

What is your favorite aspect of this product?

I had to share a large number of files daily that contained critical information about the work of our organization, so we were concerned about its security and looking for a security tool that will lead us forward rather than backward. M-File resolved our issues and secured all of our data using various techniques, ensuring that no one could hack or read our data and so that we could save and share it without worry.

What do you dislike most about this product?

It saves and secures my documents and also offers advanced privacy settings. Its customer service is also knowledgeable and responsive. This auspicious product is one that I enjoy using. It has brought me a great deal of convenience. To be honest, there isn't a single disadvantage that I can think of.

What recommendations would you give to someone considering this product?

Everything in this tool is really beneficial for any organization. There is no comparison between these tools. As I store all of our data central place and we can customize it to suit our business requirements. I also like the great use of workflow functionality, historical tracking, and document management.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Brooke R.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Cloud-based solution to store and share files.

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files improved process visibility, centralized document management, and a good grasp of process obstacles that were hidden beneath by paper workloads. It was simple to deploy into the organization due to its simple UI and great look and feel.

What is your favorite aspect of this product?

My favorite feature is that it can frequently drag and drop various important files of my concern from one location to another. Furthermore, it allows me to edit and format my documents as I see fit, and it also allows me to manage and share dozens of documents with ease while maintaining a superb level of security of our assets and data.

What do you dislike most about this product?

Its storage system is based solely on files, rather than folders. Files must be saved with keywords to be easily found. To reap the full benefits, we will need the assistance of a third-party company to set up automation and workflows.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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