M-Files Content Collaboration Logo Award Winner Product Badge
M-Files Content Collaboration Logo Award Winner Product Badge
M-Files

M-Files Content Collaboration

Composite Score
9.1 /10
CX Score
9.5 /10
Category
M-Files Content Collaboration
9.1 /10

What is M-Files Content Collaboration?

M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details


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Awards & Recognition

M-Files Content Collaboration won the following awards in the Content Collaboration category

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M-Files Content Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Content Collaboration.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Content Collaboration?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Electronic Signatures

90

Large File Optimization

90

Data Loss Prevention

89

Audit Trail

89

Cognitive Content Services

88

Drag and Drop User Interface

88

Task Management and Workflow

88

Access Control and Rights Management

88

Enterprise Grade Security Controls

87

Mobility Support

87

3rd-Party Integrations

86

Vendor Capability Ratings

Average 87

Business Value Created

90

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

87

Ease of Data Integration

86

Ease of Customization

86

Vendor Support

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Ease of Implementation

84

Ease of IT Administration

84

M-Files Content Collaboration Reviews

Francisca J.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

All in one tool

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files enabled us to set up workflows for new document control and change management. We chose M-Files since it would integrate the most easily with our present system and would give us more protection over all papers in our enterprise.

What is your favorite aspect of this product?

Mentioning one feature is a really difficult task because I like so many things most about M-Files such as flexibility, great user-friendliness, no need for end-user training, and major updates and feature additions twice a year. It also streamlined office integration Databases for ERP are simple to integrate, and have numerous security measures, including an encrypted SQL database.

What do you dislike most about this product?

We need to supply a connection string in order to connect to an external database. That is not a big issue but the password is in plain text. It is not obscured as there is no encryption. Our security team took this seriously. That's why I request you to resolve it as soon as possible.

What recommendations would you give to someone considering this product?

All of your information is accessible anywhere, at any time, and it is very user-friendly and available on any platform. You can easily approve invoices and other documents using processes even if you are not in the office. We have total control over all types of information using M-Files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kara P.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Simple content management system for organization

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files has been fantastic for us for a number of reasons, but the main one is that it is a really strong and superior content management solution. This tool is really simple to set up, and utilizing it is also quite simple.

What is your favorite aspect of this product?

I am a happy M-files customer. The application is incredibly user-friendly and simple to set up. Since I started using this program, there have been no problems with my workflow, organization, or searching. One of the best things about it is how we've integrated it across all of our departments. We can now quickly search the data using respiratory, and we had no trouble locating the necessary information.

What do you dislike most about this product?

M-Files have a lot of useful qualities and functions, however, some areas may be improved. The user loses work completed up until that point if the file crashes and cannot be saved, according to M-Files. Additionally, because the cloud base structure is so complex, the file structure is useless.

What recommendations would you give to someone considering this product?

The next-generation intelligent content management platform offered by M-Files is advised because it enhances corporate performance by facilitating better information access and utilization. Version control, mobile access, electronic signature support, automated workflows, document templates, authorization management, and offline access are just a few of the essential features.

Pros

  • Respectful
  • Client Friendly Policies
  • Client's Interest First
  • Generous Negotitation

Thomas D.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The genuinely intelligent content services tool

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

Users can store all important documents in M-Files, which also offers users a high degree of flexibility and data security. M-Files files should be updated, worked on, and checked by numerous users. In addition, I had a terrific experience with it. It was a wonderful instrument.

What is your favorite aspect of this product?

We share sensitive company documents with both internal and external people using this program. We may amend documents among ourselves and see the variations thanks to the version management tool. Files can be approved by us. We can transfer documents very rapidly by establishing external users. External users may be given momentary access. We can impose file format restrictions.

What do you dislike most about this product?

The mechanism for file sharing and permission is somewhat complex. The process of sharing a file is labor-intensive. I can see that a request has previously been filed when I want to approve a new user, but I am unable to identify who opened it or where the approval is currently pending.

What recommendations would you give to someone considering this product?

I may suggest M-Files to new users because the product allows customers to have a significant amount of storage without losing anything. When learning about the cloud base structure and attempting to make specific folders for each topic and place files in them, new users shouldn't feel awful about themselves.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

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