Lumen

Lumen Managed Hosting Services

Composite Score

6.5 /10

CX Score

6.3 /10

7 Reviews Write a Review

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What is Lumen Managed Hosting Services?

CenturyLink® Managed Hosting delivers hosted IT services engineered specifically for enterprises that need to respond quickly and efficiently to the demands placed on their IT infrastructure. CenturyLink provides procurement, installation, monitoring and ongoing management of your hosted solution regardless of location. Whether you choose to host from any of CenturyLink's 55+ world class data centers or your own location, our team of experts will ensure the infrastructure that delivers what's important to your business is there when you need it.

Company Details

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Lumen Managed Hosting Services Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

78 Plan to Renew

71 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lumen Managed Hosting Services?

0% Negative

22% Neutral

78% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Cons

Less Friendly Negotiation
Under Delivered

Feature Ratings

Average 79

Cloud Integration

Data Migration

Multi Cloud Management

Workflow Management

Load Balancing

Analytics and Reporting

Encryption and Decryption Support

Capacity Management

Access Management

SLA Management

Cloud Backup

Vendor Capability Ratings

Average 77

Ease of IT Administration

Ease of Implementation

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Lumen Managed Hosting Services Reviews

Nkami-Eval E.

Role: Sales Marketing
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

does the job well

Likeliness to Recommend

6 /10

What differentiates Lumen Managed Hosting Services from other similar products?

ease of use

What is your favorite aspect of this product?

mainteance and flexibility

What do you dislike most about this product?

cost and access

What recommendations would you give to someone considering this product?

you should try it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Respectful

SriHarsha K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

OrionVM Reliable IaaS with Room for Improve Perfer

Likeliness to Recommend

10 /10

What differentiates Lumen Managed Hosting Services from other similar products?

Lumen Managed Hosting Services stands out for its robust global network, comprehensive service offerings, and strong focus on security and customization. This makes it an ideal choice for businesses seeking reliable, scalable, and secure managed hosting solutions to support their operations and growth

What is your favorite aspect of this product?

My favorite aspect of Lumen Managed Hosting Services is its robust global network infrastructure. This backbone enables low-latency connectivity and high-speed access, which is crucial for businesses that operate in multiple regions or require consistent performance for their applications. The combination of reliable connectivity with advanced security features allows companies to deploy applications

What do you dislike most about this product?

One of the main drawbacks of Lumen Managed Hosting Services is the complexity of pricing and service options

What recommendations would you give to someone considering this product?

Lumen Managed Hosting Services offers a powerful and flexible solution for businesses seeking reliable hosting. By carefully assessing your needs, utilizing available resources, and actively monitoring performance, you can maximize the benefits of Lumen’s services while ensuring your infrastructure is secure and scalable

Pros

Continually Improving Product
Trustworthy
Effective Service
Inspires Innovation

TRUDY N.

Role: Operations
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

easy to use, slightly high in cost

Likeliness to Recommend

8 /10

What differentiates Lumen Managed Hosting Services from other similar products?

haven't used any other service before

What is your favorite aspect of this product?

feature and support availability

What do you dislike most about this product?

portal support

What recommendations would you give to someone considering this product?

No comment

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

Cons

Less Friendly Negotiation

Lumen Managed Hosting Services

What is Lumen Managed Hosting Services?

Company Details

Need Assistance?

Lumen Managed Hosting Services Ratings

83 Likeliness to Recommend

78 Plan to Renew

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+68 Net Emotional Footprint

How much do users love Lumen Managed Hosting Services?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Load Balancing Allows distribution of workloads across multiple computing resources.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Access Management Includes social sign-on, external authorization, and fraud detection.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Lumen Managed Hosting Services Reviews

Nkami-Eval E.

does the job well

Likeliness to Recommend

Pros

Cons

SriHarsha K.

OrionVM Reliable IaaS with Room for Improve Perfer

Likeliness to Recommend

Pros

TRUDY N.

easy to use, slightly high in cost

Likeliness to Recommend

Pros

Cons

Feature Ratings

Cloud Integration

Data Migration

Multi Cloud Management

Workflow Management

Load Balancing

Analytics and Reporting

Encryption and Decryption Support

Capacity Management

Access Management

SLA Management

Cloud Backup

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training