What is Lucidchart?
Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future. Quickly visualize your team's processes, systems, and organizational structure. Intelligent diagramming lets you visualize complex ideas faster, clearer and more collaboratively. Lucidchart makes it easy to involve the right people to make the right decisions. Lucidchart allows you to stay focused and sprint forward with purpose. Bring to life the plans that will propel your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 83%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Lucidchart?
Pros
- Reliable
- Trustworthy
- Client Friendly Policies
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Visual Process Design
Commenting
Process Model Repository/Content Repository
Dashboard
Deployment
Process Monitoring and Optimization
Process Auditing
Analytics and Reporting
Process Modelling and Design
Process Automation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Lucidchart Reviews
Palash J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Vey effective tool to Model your Software Designs
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
We are able to plan for our marketing tactics thanks to Lucidchart. We are able to create a variety of flows and demonstrate them in a way that is simple for everyone to grasp. Share ability is also simple. The brainstorming ones would be a great fit for SEO, so I'd like to start using those as well.
What is your favorite aspect of this product?
There are many useful templates available, and it is rather simple to explore. It's wonderful that it's quite easy to understand and drag and drop. I also enjoyed how simple it is to search for different templates, which makes it great to locate them. Although I don't think the integrations offer much, it's still nice to have them and be aware of them.
What do you dislike most about this product?
Even though the technique is really straightforward, this works against it because I occasionally find it difficult to break the template. For instance, if I design a sitemap and go beyond the template, it will seem a little off because it doesn't call for additions. The categorization was occasionally unclear, and it was challenging to locate templates that I was aware of. This was annoying. Like when I perform a content search, all the unimportant topics are displayed. Finding templates that might be useful to me but that I might not be aware of is therefore challenging.
What recommendations would you give to someone considering this product?
As we build out my customers' processes in real time using process mapping and process building, I am able to go through their workflows and process handoffs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Harry E.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
A good tool for business analytics.
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Because the forms include measurement qualities that enable them to be the same size as other shapes that are comparable and align with other elements, resizing them is also convenient. It's interesting to note that when a component with branches is moved, all units follow. Lucidchart is a web-based tool for creating flowcharts, organization charts, Gantt charts, mind maps, and diagrams. It also enables you to attach data to shapes.
What is your favorite aspect of this product?
There are many options, and it is pretty simple to get started. Real-time flowchart creation with clients is beneficial. Before using LucidChart, I utilized OpenOffice and LibreOffice draw with third-party objects for network diagramming, but these programs are cumbersome. My go-to tool for creating intricate network diagrams, workflows for systems and processes, data flow diagrams, API call flow sequence diagrams, and system component diagrams is Lucidchart.
What do you dislike most about this product?
An independent app would be excellent, but I may need to be clumsier. In Chrome, this web-based version runs without a hitch for me, but I can't speak for other browsers. If the free account has more features, Lucidchart will gain more popularity, and more features will be available for purchase, depending on how necessary they are.
What recommendations would you give to someone considering this product?
Lucidchart includes excellent collaboration tools that let users collaborate in real-time on a diagram. Lucidchart provides many keyboard shortcuts to make your work more productive and quick. They are prevalent among diagramming tools, so it only took me a while to become familiar with them. Additionally, Lucidchart has a layering capability that enables you to create diagrams inside of diagrams easily.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Adnan B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2022
One Destination for every types of charts
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Gives Satisfactory result
What is your favorite aspect of this product?
Every chart comes with beautiful presentation
What do you dislike most about this product?
Some Minor changes in bar chart as lines sometimes collaps
What recommendations would you give to someone considering this product?
Good And Worth For Money
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Inspires Innovation
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Transparent
Please tell us why you think this review should be flagged.
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