Loomly Customer Reviews 2025 | SoftwareReviews

Loomly

Composite Score

7.8 /10

CX Score

7.9 /10

58 Reviews Write a Review

Claim Software

What is Loomly?

From SMEs to large corporations, agencies and non-profits, teams of all sizes need to embrace the processes, workflows and tools that foster Brand Success. Manage your entire publishing process effectively within Loomly: from inspiration and first mockups, to creation and approval, and finally publishing and evaluation.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Loomly won the following awards in the Social Media Management - Midmarket category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

Loomly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Loomly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

88 Plan to Renew

81 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Loomly?

4% Negative

9% Neutral

87% Positive

Pros

Respectful
Efficient Service
Reliable
Effective Service

Feature Ratings

Average 83

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Campaign Execution

Social Post Archival

Social Moderation and Workflow Management

Social Response Management

Dashboards and Visualization

Trend Analysis

Sentiment Analysis

Vendor Capability Ratings

Average 80

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Loomly Reviews

Julie F.

Role: Sales Marketing
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Simple & Inexpensive, but Exactly What We Need

Likeliness to Recommend

9 /10

What differentiates Loomly from other similar products?

Loomly is less expensive than most other social media planning platforms, but still provides all the tools needed to post. One thing that really stood out to me when purchasing was the fact that Loomly actually allowed me to tag individuals on LinkedIn and not just companies--this was something that most of the other, more expensive platforms could not do.

What is your favorite aspect of this product?

How powerful and simple it is. It's very easy to use. I appreciate that they offer help and suggestions as I build a post--noting if things get too long or if I'm posting at a time of day that's not optimal. Customer service is also excellent--when I reached out to make a suggestion for a feature that I thought would be helpful, a real live person emailed me back the same day to ask more information about how I envisioned the feature, and then offered suggestions as to other ways I might be able to accomplish something similar with their current features. I definitely felt heard and valued as a client.

What do you dislike most about this product?

Tagging for X has been removed so if I want to tag anyone in those posts, I have to open X, search for the company or organization, find their tag, and incorporate it into my post. When tagging companies on LinkedIn, I do not see a preview of their logo. This makes it sometimes difficult to ensure I'm choosing the right company. If they're not going to allow me to see the logo, I wish I could at least tag certain companies/orgs as "favorites" because I tag them often, and it can be annoying to have to find the correct one each and every time. I'd like to scroll through my calendar and not just see 1 month at a time.

What recommendations would you give to someone considering this product?

Go for it! They have been great thus far, and I'll continue to use them. Do a trial if you can (I believe Loomly has that option) to make sure none of the minor quirks I mentioned as a negative are going to bother your work flow, but as long as they aren't an issue that hinders you, I think you'll really enjoy Loomly.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Rashid m.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

"GREAT SOCIAL MEDIA LIBRARY "

Likeliness to Recommend

8 /10

What differentiates Loomly from other similar products?

Loomly is easy to use and navigate through from one platform to another, this makes it easy for users to work without challenges

What is your favorite aspect of this product?

It has this amazing feature where the user can Schedule posts and customize them according to their own need. The analytics are amazing to track the progress and the success

What do you dislike most about this product?

At times a post may get start meaning that I have to start all over again to write my post and this is a great inconvenience

What recommendations would you give to someone considering this product?

This might be the software you are looking for, the features are amaizing and it can be integrated with most of the popular social media platforms making it easy to manage the accounts all at once

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Efficient Service

Cons

Under Delivered
Security Frustrates

Gary A.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Good product, easy to use. Very reasonable pricing

Likeliness to Recommend

10 /10

What differentiates Loomly from other similar products?

Features are good, and the price is better than most.

What is your favorite aspect of this product?

The price for the range of features.

What do you dislike most about this product?

Could be a little more automated.

What recommendations would you give to someone considering this product?

Posting is time consuming

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Loomly

What is Loomly?

Company Details

Need Assistance?

Awards & Recognition

Loomly Ratings

83 Likeliness to Recommend

88 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Loomly?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Loomly Reviews

Julie F.

Simple & Inexpensive, but Exactly What We Need

Likeliness to Recommend

Pros

Rashid m.

"GREAT SOCIAL MEDIA LIBRARY "

Likeliness to Recommend

Pros

Cons

Gary A.

Good product, easy to use. Very reasonable pricing

Likeliness to Recommend

Pros

Most Popular Loomly Comparisons

Publer

Zoho Social

Hootsuite Social Media Management SMB

Sprout Social Professional

Act-On

eclincher

Feature Ratings

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Campaign Execution

Social Post Archival

Social Moderation and Workflow Management

Social Response Management

Dashboards and Visualization

Trend Analysis

Sentiment Analysis

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support