Loomly Logo
Loomly Logo
Loomly

Loomly

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Loomly
7.8 /10

What is Loomly?

From SMEs to large corporations, agencies and non-profits, teams of all sizes need to embrace the processes, workflows and tools that foster Brand Success.

Company Details


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Awards & Recognition

Loomly won the following awards in the Social Media Management - Midmarket category

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Loomly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Loomly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

88 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Loomly?

4% Negative
9% Neutral
87% Positive

Pros

  • Respectful
  • Efficient Service
  • Reliable
  • Effective Service

Feature Ratings

Average 83

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

88

Campaign Execution

85

Social Response Management

83

Social Post Archival

83

Social Moderation and Workflow Management

83

Dashboards and Visualization

79

Trend Analysis

78

Sentiment Analysis

76

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

82

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Availability and Quality of Training

77

Vendor Support

76

Loomly Reviews

Landon G.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Really great and cost-effective SMM solution.

Likeliness to Recommend

9 /10

What differentiates Loomly from other similar products?

The cost compared to other products that offer the same features.

What is your favorite aspect of this product?

The affordability and the social media reports.

What do you dislike most about this product?

The fact that you cannot auto-post carousels and videos to Instagram.

What recommendations would you give to someone considering this product?

I recommend using this product for social media management of more than one business. As an agency, we manage a number of clients' social media profiles and Loomly helps to keep us organized and on strategy.

Pros

  • Reliable
  • Saves Time
  • Performance Enhancing
  • Enables Productivity

Denise T.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic product that makes marketing easier!

Likeliness to Recommend

8 /10

What differentiates Loomly from other similar products?

The cost is less expensive then some other programs that offer the same service.

What is your favorite aspect of this product?

I love the calendar view and being able to see all of my posts at once. I also love the fact that you can create your own graphics library.

What do you dislike most about this product?

I'd like to see a why to create a simple post from suggested graphics or video.

What recommendations would you give to someone considering this product?

I would do the free trial and really explore all the futures to get a good gage on what will work best for your business.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Idan Y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2021

A simple and easy tool to help your social plan

Likeliness to Recommend

8 /10

What differentiates Loomly from other similar products?

Loomly is easy to use, allows multiple calendars and users

What is your favorite aspect of this product?

It’s easy to use and easy implementation

What do you dislike most about this product?

Not enough data

What recommendations would you give to someone considering this product?

This is fast and easy. Allows quick posting on multiple networks

Pros

  • Reliable
  • Transparent
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Inspiring
  • Less Generous
  • Slower Product Innovation

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