What is Birdview PSA?

Birdview PSA is an award-winning professional services automation platform created for fast-growing organizations. It offers a single source of truth for projects, resources and finances. Our flexible solution includes visual project planning, resource planning, beautifully designed reports, best-in-class security and much more. We support 1000+ integrations so your team can use the tools they love best. Customers who use Easy Projects report a 30% decrease in project duration and a 98% completion rate, leading to more projects and profits.

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Awards & Recognition

Birdview PSA won the following awards in the Project Management - Midmarket category

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Birdview PSA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Birdview PSA.

91 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Birdview PSA?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Planning and Scheduling

89

Time & Expense Tracking

86

Hierarchical Task Management

86

Collaboration

84

Reporting

83

Vendor Capability Ratings

Average 86

Vendor Support

89

Ease of IT Administration

89

Ease of Data Integration

86

Availability and Quality of Training

86

Usability and Intuitiveness

86

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

82

Birdview PSA Reviews

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Fantastic Tool w/ great support and pricing

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jess A.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Birdview is a great Project management tool.

Likeliness to Recommend

8 /10

What differentiates Birdview PSA from other similar products?

The customer assistance has been helpful, and there are many adjustments available to match the particular demands of my organization. Very easy to update and distribute assignments among teams and projects. It’s simple to examine tasks across projects and to review or hide projects as necessary. Useful integration with MS Teams. I like being able to monitor and estimate the amount of time spent on each project job.

What is your favorite aspect of this product?

I appreciate how easy it is to use and how my settings never change. Despite having no prior familiarity with this type of program, I picked it up fairly quickly. A tool that aids in project management is called Easy Projects. It offers a dashboard that makes visualizing things much more practical and is safe and secures to use.

What do you dislike most about this product?

The date filter configuration has been a problem for me. It frequently leads to confusion and issues with the service because occasionally someone from my team changes all the dates of the projects. Other times, the date filter crashes and does not open, or simply the dates of the projects are not saved, so I have to repeat the process, which is very irritating and wastes a lot of time.

What recommendations would you give to someone considering this product?

It is a fantastic approach to let people know which initiatives are ongoing and when/where they are in the process. Time modifications are easily made, and I can examine each progress report and make the necessary updates. I like that my activity may be automatically saved and logged.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marcy M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Game-changing project management software

Likeliness to Recommend

10 /10

What differentiates Birdview PSA from other similar products?

Birdview's toolset integrates all project needs in one tool without feeling overstuffed or sacrificing quality or functionality of any of the modules. We compared this against lots of competitors and Birdview stood apart dramatically in its offerings. In addition they were able to highly customize our integration for our needs. They are also constantly listening to customer feedback and adapting their product. Their service & partnership along the way was outstanding as well.

What is your favorite aspect of this product?

The fact that it can do so much, is flexible and customizable, and its easy to use

What do you dislike most about this product?

The permissions settings. The fact that some permissions are tied to others so enabling one thing enables more than you want. Or that when you enable it in role setting you may also have to go to other places to enable the same thing at each portfolio level as well. Managing permissions is tedious & confusing and in order to get what we wanted to we had to unlock a lot more functionally to some users than we wanted. Hasn't caused us any trouble yet and not a deal-breaker but definitely frustrating

What recommendations would you give to someone considering this product?

If you require functionality from your PM software that others don't' afford out of the box - or you can see future state where you will - invest in a custom system that will grow with you. It may take some more time & budget than you planned initially but will be well worth it. Take the time up front to carefully consider and plot out your needs and the BV team will work with you to build out the version that will be right for you. You'll be in excellent hands.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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