Liferay Digital Experience Platform Logo
Liferay Digital Experience Platform Logo
Liferay

Liferay Digital Experience Platform

Composite Score
7.3 /10
CX Score
7.5 /10
Category
Liferay Digital Experience Platform
7.3 /10

What is Liferay Digital Experience Platform?

Liferay DXP provides a robust platform to build your site on quickly and serve it to all clients—desktop, mobile, or anything in between. It provides all the standard applications you need your site to run. It provides an easy to use development framework for new applications or customization. On top of this, Liferay DXP is developed using an open source methodology, by people from around the world. The code base is solid, reliable, and stable in mission critical deployments in diverse industries.

Company Details


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Liferay Digital Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Liferay Digital Experience Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
85%
Conflict Resolution:
86%
Strategy & Innovation:
93%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Liferay Digital Experience Platform?

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0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 81

Customizable Branding

97

Integrations

93

Wiki Support

87

File Sharing Collaboration

83

Home Page

81

Document Management

81

Mobile App

78

Workflow & Approvals

78

App Delivery and Access

78

Calendars

78

Discussion Forums

75

Vendor Capability Ratings

Average 75

Ease of Customization

95

Quality of Features

83

Ease of Data Integration

81

Breadth of Features

80

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Business Value Created

78

Usability and Intuitiveness

72

Availability and Quality of Training

71

Ease of Implementation

61

Vendor Support

52

Liferay Digital Experience Platform Reviews

HEBER MAURICIO A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"Excellent platform to create corporate portals".

Likeliness to Recommend

10 /10

What differentiates Liferay Digital Experience Platform from other similar products?

It is very flexible, it is a multipurpose software, it offers dynamic designs and themes, it is highly customizable, it has a very complete content management system, it includes forums, wiki, blog, news, it is a very secure platform and guarantees the privacy of the contents and it has components for the creation of mobile applications.

What is your favorite aspect of this product?

- Integration with ERP and CMR systems. - Its flexibility and scalability. - Its different functions for content and user management. - It is 100% customizable. - It allows sharing documents and files. - Its excellent collaborative environment.

What do you dislike most about this product?

It requires technical expertise or the right personnel to achieve the most suitable customization.

What recommendations would you give to someone considering this product?

If you need an innovative platform that allows you to have quick access to information, process tools, news highlights, share content with the whole team, directories, communities, etc... Liferay is the most suitable because it allows you to build all kinds of custom web solutions and where you will have everything in one place, where you can communicate, collaborate and coordinate everything with the security and privacy that is required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hector M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"An engaging and robust digital experience".

Likeliness to Recommend

9 /10

What differentiates Liferay Digital Experience Platform from other similar products?

It is a highly customizable and robust digital experience platform, has powerful integration and interoperability capabilities, is flexible, is adaptable, facilitates content management, creation and sharing, is open source, enables forms automation, facilitates the management of multiple systems, and can be applied in the cloud and on-premises.

What is your favorite aspect of this product?

Its high availability, performance and scalability, its content management and administration system, its news and social network activity portal, its ability to manage and share documents and multimedia files, its mobile application development function.

What do you dislike most about this product?

Something worth mentioning and often frustrating is the lack of documentation to which you have access on the web, because sometimes it can be very useful to solve certain failures or to perform a specific configuration that will help you to get out of step, it would be important to upload more documentation.

What recommendations would you give to someone considering this product?

Liferay is an excellent digital experience platform that responds to all your general or specific needs, it allows you to unify your existing and future systems under a powerful, scalable and flexible platform, to optimize your operations and processes, and create personalized experiences, I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karol B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"Digitize operations and processes with liferay".

Likeliness to Recommend

9 /10

What differentiates Liferay Digital Experience Platform from other similar products?

Liferay is an excellent open source digital experience platform, quite flexible and scalable, allows creating internal and operational efficiencies, has many features that facilitate customization and integration that also favor the customer experience, offers different features for administration and content management, its user interface is nice and has a very timely and efficient help desk.

What is your favorite aspect of this product?

- Mobile application development. - Functionality, availability and performance. - It is open source which allows its adaptation. - Segmentation and customization. - Allows sharing files and documents between users. - Allows to build, manage and optimize digital experiences

What do you dislike most about this product?

The documentation for some of the functions is scarce, which makes its development and execution difficult. I believe it is extremely important to include more information and detailed content in certain areas to facilitate the overall development of the tool.

What recommendations would you give to someone considering this product?

Liferay Digital Experience Platform is a flexible and scalable platform that allows you to create and connect personalized experiences on the web, mobile devices, social networks, among others, its integration, its detailed security model and modularity generate unique experiences to customers and users, making it an ideal platform for your company to digitize operations and business processes and create new opportunities.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity