Know Your Customer Limited

Know Your Customer

Composite Score

7.1 /10

CX Score

7.4 /10

6 Reviews Write a Review

Claim Software

What is Know Your Customer?

Know Your customer is a digital platform that is setting a new standard in the space of Anti-Money Laundering, Corporate KYC and ID Verification. By centralizing the onboarding process for all client types within one solution, Know Your Customer strengthens compliance, reduces costs and delivers outstanding customer experiences to both individuals and corporate clients.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Know Your Customer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

82 Plan to Renew

74 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 85%
Negotiation and Contract:: 88%
Conflict Resolution:: 76%
Strategy & Innovation:: 79%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Know Your Customer?

0% Negative

15% Neutral

85% Positive

Pros

Reliable
Respectful
Client's Interest First
Helps Innovate

Feature Ratings

Average 76

False Positive Remediation

AI/Machine Learning

International Verification

Identity Verification

Multiple Language Support

Name Matching Technology

International Data Sources

Risk Assessment

Data Curation

PEP Screening

Enforcement and Sanction Watch Lists

Vendor Capability Ratings

Average 79

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Know Your Customer Reviews

Erica L.

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Awesome Software

Likeliness to Recommend

10 /10

What differentiates Know Your Customer from other similar products?

It is incredibly simple to use, unlike most other products so virtually anyone can use this software,

What is your favorite aspect of this product?

My favorite aspect of this product is the simple fact that it is only one program in which does everything so there is no need to download a million other programs to work with it. You can simply just open the software and do pretty much do everything you need in that one app.

What do you dislike most about this product?

There is nothing that I dislike about this product.

What recommendations would you give to someone considering this product?

This is a must have program for anyone in this line of business,

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sibusiso K.

Role: Sales Marketing
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Essential for survival

Likeliness to Recommend

8 /10

What differentiates Know Your Customer from other similar products?

I currently do not have any experience with any other similar product.

What is your favorite aspect of this product?

Helps you understand the need and importance of safety and security in the continuation of an organisation

What do you dislike most about this product?

some aspects may be tricky to understand

What recommendations would you give to someone considering this product?

Make sure it is understood fully as it could mean the difference between your business being compliant or non-compliant and face penalties

Pros

Continually Improving Product
Reliable
Efficient Service
Effective Service

Abhishek S.

Role: Operations
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Good tool to use

Likeliness to Recommend

8 /10

What differentiates Know Your Customer from other similar products?

East to use

What is your favorite aspect of this product?

User-friendly

What do you dislike most about this product?

Cost should be less and update on regularly required.

What recommendations would you give to someone considering this product?

Yes sure .

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Efficient Service

Know Your Customer

What is Know Your Customer?

Company Details

Need Assistance?

Know Your Customer Ratings

85 Likeliness to Recommend

82 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Know Your Customer?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

False Positive Remediation Resolves false positives using either human curators and/or machine-enabled algorithms.

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

International Verification International adverse media is sourced across multiple languages and incorporated into the profile database.

Identity Verification Ability to verify the authenticity of government-issued identification with the person presenting it.

Multiple Language Support Support of multiple languages, including double-byte languages.

Name Matching Technology The solution hosts an advanced name-matching technology that resolves name duplication, aliases, and variations in foreign spelling and naming conventions.

International Data Sources Information from sources across gathered and analyzed.

Risk Assessment 'The system provides an assessment of the risks associated with the individual.

Data Curation Human analysts are employed to ensure that profiles of high-risk individuals are current and valid.

PEP Screening Identifies Politically Exposed Persons (PEPS).

Enforcement and Sanction Watch Lists Monitors watch lists of individuals who are sanctioned or wanted by enforcement authorities domestically and abroad.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Know Your Customer Reviews

Erica L.

Awesome Software

Likeliness to Recommend

Pros

Sibusiso K.

Essential for survival

Likeliness to Recommend

Pros

Abhishek S.

Good tool to use

Likeliness to Recommend

Pros

Feature Ratings

False Positive Remediation

AI/Machine Learning

International Verification

Identity Verification

Multiple Language Support

Name Matching Technology

International Data Sources

Risk Assessment

Data Curation

PEP Screening

Enforcement and Sanction Watch Lists

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support