Kinaxis RapidResponse Logo
Kinaxis RapidResponse Logo
Kinaxis

Kinaxis RapidResponse

Composite Score
7.1 /10
CX Score
7.7 /10
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Kinaxis RapidResponse
7.1 /10

What is Kinaxis RapidResponse?

Delivered as a unified set of configurable applications, Kinaxis RapidResponse® provides supply chain planning and analytics capabilities that create the foundation for managing multiple, interconnected supply chain management and S&OP processes.

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Kinaxis RapidResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kinaxis RapidResponse?

8% Negative
0% Neutral
92% Positive

Pros

  • Helps Innovate
  • Reliable
  • Continually Improving Product
  • Inspires Innovation

Cons

  • Less Transparent

Feature Ratings

Average 70

Forecasting and Planning

82

Collaboration

81

Order Management

78

Inventory Management

77

Demand Planning

75

Procurement Management

74

Shipping Management

72

Supplier Management

70

Manufacturing Planning and Production

70

Returns Management

66

Transportation Management

64

Vendor Capability Ratings

Average 73

Business Value Created

82

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Customization

76

Quality of Features

75

Product Strategy and Rate of Improvement

71

Ease of IT Administration

69

Ease of Data Integration

68

Ease of Implementation

66

Availability and Quality of Training

64

Vendor Support

63

Kinaxis RapidResponse Reviews

Heni T.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Strong algorithms, easy to customize

Likeliness to Recommend

9 /10

What differentiates Kinaxis RapidResponse from other similar products?

Great data model, Strong algorithms, easy to customize

What is your favorite aspect of this product?

Web version, sypply planning

What do you dislike most about this product?

RE login eacg time I leave the computer for few minutes

What recommendations would you give to someone considering this product?

little bit expensive but great tool

Pros

  • Continually Improving Product
  • Caring
  • Helps Innovate
  • Reliable

Devon F.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Great product, but adoption is difficult.

Likeliness to Recommend

8 /10

What differentiates Kinaxis RapidResponse from other similar products?

Scenario planning; concurrent planning

What is your favorite aspect of this product?

scenario planning

What do you dislike most about this product?

Need more available training at lower cost. The barrier to entry is very high for the average planner. Guides on Knowledge Network give basic definitions of search results, but lack details on why one selection is more preferrable based on business needs.

What recommendations would you give to someone considering this product?

Invest heavily in development and training.

Pros

  • Respectful
  • Client Friendly Policies
  • Acts with Integrity
  • Helps Innovate

Cons

  • Security Frustrates
  • Wastes Time

Heni T.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use, to customize

Likeliness to Recommend

8 /10

What differentiates Kinaxis RapidResponse from other similar products?

Easy to customize, accuracy, web version

What is your favorite aspect of this product?

Web version screen, rapidity

What do you dislike most about this product?

When it disconnects quickly when I don’t use for few minutes

What recommendations would you give to someone considering this product?

Use web version

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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