What is Keap?

Keap is an all-in-one CRM and sales & marketing automation platform designed to grow your business. House all your client activity and communications in one place. Keap helps you create growth, profit and freedom with software that automates your entire business — from email follow-up to team task management. Plus, you get implementation services and expert strategy consulting to get you going from day one.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Keap won the following awards in the Lead Management category

Filter By

Keap Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keap.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

5
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keap?

0% Negative
16% Neutral
84% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Lead and Contact Categorization

94

Lead Distribution

92

Lead Generation

89

Interaction Planning

88

Omni-Channel Communication Tracking

87

Analytics and Reporting

87

Lead Scoring

86

Prospect Tracking

84

Data Ingestion and Interoperability

83

Mobile

74

Vendor Capability Ratings

Average 83

Quality of Features

85

Vendor Support

85

Availability and Quality of Training

85

Ease of Implementation

85

Ease of IT Administration

85

Breadth of Features

84

Business Value Created

84

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Keap Reviews

Lisa B.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Ease of use, fantastic features, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Keap from other similar products?

In my opinion, the ease of use in creating effective marketing funnels is unmatched. I love Keap and have been using it for years.

What is your favorite aspect of this product?

The Funnels and pipelines - both are amazing, and I use them regularly!

What do you dislike most about this product?

In all honestly, the price. However, I will say that with all the features it is work it!

What recommendations would you give to someone considering this product?

Contact me for a demo. I love the product and can help you use it more effectively!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Milena T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Natalia E.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Keap is a very straightforward CRM platform to use

Likeliness to Recommend

10 /10

What differentiates Keap from other similar products?

Keap offers a complete solution for those who wants to take marketing to the next level

What is your favorite aspect of this product?

How easy is to automate emails and understand data

What do you dislike most about this product?

email deliverability restrictions to the corporate domains

What recommendations would you give to someone considering this product?

Have a high level of understanding about CRM's, attention to the details and creativity

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Keap Comparisons