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Kantata

Kantata

Composite Score
8.4 /10
CX Score
8.7 /10
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Kantata
8.4 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details

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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

0% Negative
13% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Client Friendly Policies
  • Security Protects

Feature Ratings

Average 83

Time Management

88

Resource Management

84

Expense Detail Tracking

83

Project Management

82

Auditability

81

Security

81

Reporting

80

Knowledgebase

80

Task Management and Workflow

77

Billing

77

Process Automation

75

Vendor Capability Ratings

Average 75

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

77

Usability and Intuitiveness

77

Vendor Support

76

Availability and Quality of Training

75

Quality of Features

74

Product Strategy and Rate of Improvement

74

Ease of Data Integration

74

Ease of Implementation

72

Ease of Customization

69

Kantata Reviews

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Great Product! Love Salesforce

Likeliness to Recommend

7 /10

Pros

  • Trustworthy
  • Unique Features
  • Caring
  • Saves Time

Sean C.

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great Product for Mid-Large Organisations

Likeliness to Recommend

7 /10

What differentiates Kantata from other similar products?

Ease of use by being on the Salesforce Platform

What is your favorite aspect of this product?

As a Salesforce Admin, it has to be having an SX Version

What do you dislike most about this product?

Customisation is hard as the majority is managed

What recommendations would you give to someone considering this product?

Go through proper training to get in-depth knowledge of the system

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Client Friendly Policies

SKYLAR B.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

An excellent product for high-volume work!

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

Kantata offers a sort of "all-in-one" approach to business, which is a game-changer. Instead of using apps to track time, bill clients, manage resources, etc. separately, Kantata is the backbone of our workflow and allows us to do all of these things in one place.

What is your favorite aspect of this product?

I'm particularly fond of the way time is tracked; it offers a wide range of customizable options that let us get a good picture of where our time is spent.

What do you dislike most about this product?

The wide variety of features is excellent, but some are implemented in a way that makes them more difficult to use than others. Project status and tasking systems are often overcomplicated, and we require more communication on other platforms to keep things running.

What recommendations would you give to someone considering this product?

This product is great for mid-size organizations that handle large volumes of work (e.g. advertising agencies), but it might be a lesser fit for small businesses that don't need the features or larger businesses that need more accurate information about their work.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Respectful

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