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Kantata Logo
Kantata

Kantata

Composite Score
8.0 /10
CX Score
8.2 /10
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Kantata
8.0 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details

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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
82%
Negotiation and Contract:
61%
Conflict Resolution:
79%
Strategy & Innovation:
69%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

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4% Negative
15% Neutral
81% Positive

Pros

  • Respectful
  • Security Protects
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 78

Time Management

82

Security

81

Resource Management

79

Auditability

78

Knowledgebase

77

Email Synchronization & Tracking

77

Project Management

76

Billing

75

Expense Detail Tracking

75

Reporting

75

Process Automation

74

Vendor Capability Ratings

Average 72

Business Value Created

77

Breadth of Features

76

Ease of IT Administration

74

Availability and Quality of Training

73

Vendor Support

73

Usability and Intuitiveness

71

Ease of Data Integration

71

Ease of Implementation

70

Product Strategy and Rate of Improvement

70

Quality of Features

69

Ease of Customization

66

Kantata Reviews

Sahil C.

  • Role: Finance
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Great Project Management Tool

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

1. The only project management tool to include automation in it 2. Not just for project management but great tool for data analysis as well 3. Amazing tech support team

What is your favorite aspect of this product?

1. The planner of the product that helps in designing tasks 2. Easy to work on shared projects with the team 3. Great new launch releases

What do you dislike most about this product?

The price aspects of this products, if the team could work kn bringing that down it would be of great help to the business

What recommendations would you give to someone considering this product?

If you are part of a project management team then this software is a must use

Pros

  • Efficient Service
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Reliable
  • Wastes Time
  • Less Fair

Andy B.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Great combo PSA and project management tool!

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

Kantata includes both Professional Services automation tools (time tracking, resource planning, project tracking, billing, etc.) as well as project management (task tracking) and end client collaboration tools. This is a rare combination of features that when combined, provides a highly powerful professional services toolset!

What is your favorite aspect of this product?

My aspect is the project management and end client collaboration tools.

What do you dislike most about this product?

The data integration (in one specific case - Sage Intacct) did not result in as effective integration as desired.

What recommendations would you give to someone considering this product?

Listen to your implementation lead and start with a crawl/walk/run approach. Achieve the core goals and then expand to add in additional features after the go-live.

Pros

  • Continually Improving Product
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2024

easy to use very conveniently with no hassle

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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