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Kantata Logo
Kantata

Kantata

Composite Score
8.0 /10
CX Score
8.2 /10
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Kantata
8.0 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details

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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
82%
Negotiation and Contract:
61%
Conflict Resolution:
79%
Strategy & Innovation:
69%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

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4% Negative
15% Neutral
81% Positive

Pros

  • Respectful
  • Security Protects
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 78

Time Management

82

Security

81

Resource Management

79

Auditability

78

Knowledgebase

77

Email Synchronization & Tracking

77

Project Management

76

Billing

75

Expense Detail Tracking

75

Reporting

75

Process Automation

74

Vendor Capability Ratings

Average 72

Business Value Created

77

Breadth of Features

76

Ease of IT Administration

74

Availability and Quality of Training

73

Vendor Support

73

Usability and Intuitiveness

71

Ease of Data Integration

71

Ease of Implementation

70

Product Strategy and Rate of Improvement

70

Quality of Features

69

Ease of Customization

66

Kantata Reviews

Kathy Z.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use, a fantastic product

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

revenue forecast

What is your favorite aspect of this product?

resource management

What do you dislike most about this product?

sometimes the system is slow and the technical support team takes a longer time to resolve the queries

What recommendations would you give to someone considering this product?

The system is a user friendly professional services automation (PSA) solution. The Kantata app automates pipeline forecasting, resource planning, delivery management and project accounting saved us a lot of time, optimize resource utilization and elevate operational performance.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Respectful

Egor D.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

easy to implement and use with powerful reporting

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

implementation can be done by own resources, multiple objects can be customized, reporting, easy to integrate, supports multiple regions and currencies

What is your favorite aspect of this product?

dynamic insights, resource center knowledgebase on-line chat with support may solve easy issues pretty fast

What do you dislike most about this product?

doesn't support agile methodology lack of business validation rules and workflows requires separate integration of Sales(CRM) and Dev(Jira, AzureDeveOps) tools

What recommendations would you give to someone considering this product?

powerful psa tool with multiple capabilities, I'd suggest checking available integrations carefully

Pros

  • Trustworthy
  • Client Friendly Policies
  • Reliable
  • Enables Productivity

Adam L.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great system with vast number of features

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

Lot of additional features which are part of the core product.

What is your favorite aspect of this product?

time tracking, reporting and revenue tracking.

What do you dislike most about this product?

the usability and customization.

What recommendations would you give to someone considering this product?

Review use of features and how the usability of the features work

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Friendly Negotiation

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