What is KACE Systems Management Appliance?
Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
68 Likeliness to Recommend
62 Plan to Renew
58 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+57 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KACE Systems Management Appliance?
Pros
- Acts with Integrity
- Respectful
- Trustworthy
- Transparent
Cons
- Commodity Features
- Less Inspiring
- Slower Product Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Recognition Library
Software Usage Metering
Decentralized Management
End to End Lifecycle Management
Advanced License Management
Integrated Discovery
Analytics and Reporting
Cloud License Management
Data Import Export and Aggregation
Financial Analysis
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
KACE Systems Management Appliance Reviews
Derek A.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Feb 2023
Easy to use, deploy. Simple and effective
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Simplicity, much simpler and far cheaper than SCCM for example. Obviously not as feature rich but configuration was significantly easier
What is your favorite aspect of this product?
Simplicity, Configuration and packaging of applications was simple. Great, flexible reporting
What do you dislike most about this product?
Colour scheme of the interface
What recommendations would you give to someone considering this product?
Really analyse what you need the product to do. It has a lot of features but it is not as flexible as more expensive products on the market
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
KACE - Basic helpdesk ticket system; priced right
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Slower Product Innovation
- Commodity Features
- Under Delivered
Please tell us why you think this review should be flagged.
abhishek m.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Superb Product
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Patching methods are too simple
What is your favorite aspect of this product?
There isn't any need to monitor continuously to check the patching status. It completes in given displayed time.
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Best Patch tool to go for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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