Interact Logo
Interact Logo
Interact

Interact

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Interact
8.1 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Task Management

100

Listings

100

Department Zones

92

Networked Enterprise

91

Instant Messaging

91

Virtual Floor Plans

88

Home Page

88

Customizable Branding

88

Integrations

87

News Feed

87

Employee Engagement

87

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of IT Administration

87

Availability and Quality of Training

87

Business Value Created

87

Vendor Support

86

Usability and Intuitiveness

86

Ease of Customization

85

Breadth of Features

85

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

82

Interact Reviews

Andrew F.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Cloud-based deployment.

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

Interact is a comprehensive software solution for analyzing quantitative and qualitative data, evaluating video, audio, physiology, and observations in real time. Its benefits include making all of a customer's information available for viewing, limiting all a customer's transactions, and determining what a customer says when searching for a transaction.

What is your favorite aspect of this product?

I like Interact is easy to use, intuitive and comes with comprehensive customization options, it allows the creation of a general intranet that provides information about the organization's employee database from various locations, it is effective with its update options.

What do you dislike most about this product?

The Interact image library is a bit difficult to navigate and using the forms requires some level of knowledge or experience.

What recommendations would you give to someone considering this product?

I Recommend Interact provides an excellent, visually appealing, detailed, and easy-to-use intranet solution that promotes the transformation of your organization's internal communications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rodrigo C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

To connect and communicate

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

Interact is peculiar with easy-to-use CMS that facilitates the publication and measurement of multichannel content to reach all employees, AI recommendation engine option helps content to find employees, also with survey system helps the organization to measure the feedback.

What is your favorite aspect of this product?

Like Interact offers social capabilities, broadcasts, notifications and updates, profile badges, quizzes, rewards and recognition, it is great for finding relevant employee information quickly in the centralized people directory by using filters such as location, role, experience or Department.

What do you dislike most about this product?

Interact in terms of its functionality for beginners is somewhat complicated to administer and requires a lot of expertise.

What recommendations would you give to someone considering this product?

I recommend Interact for social media quizzes, shopping guides, lead qualification, progressive profiling, and any app where you can ask a series of questions to better understand customers and contacts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Freddy W.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Reliable business integration platform

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

It allows integrations from other systems in a simple way and without having to resort to other tool for your implementation broker, for example, connect and integrate with Microsoft 365 applications that facilitates the team members who work with these packages and software can continue working in the same way and all this in real time and with sure that a system like this guarantees for cloud processes

What is your favorite aspect of this product?

What I like most is that we can connect with traditional applications, it puts access to different work systems without requiring others, allowing the collaboration as well as Create Complete Reports, each of these interactions rapidly and in real time, increasing the workflow and decreasing processed management problems

What do you dislike most about this product?

There is nothing that disgustes me is a good tool

What recommendations would you give to someone considering this product?

It is a flexible, complete and accessible platform for professionals as well as for monthly income from your organization since it does not lead to higher monthly cats, this tool puts at hand the implements for a correct Financier function from the cloud

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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