Infor Birst Logo
Infor Birst Logo
Infor (US), LLC

Infor Birst

Composite Score
6.1 /10
CX Score
6.6 /10
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Infor Birst
6.1 /10

What is Infor Birst?

Infor industry analytics deliver relevant and meaningful insights for everybody from the boardroom to the shop floor. Infor Birst® makes business intelligence and analytics easy to consume with pre-built industry and role-specific content and metrics embedded wherever business users need information. Improve decision-making with Birst.

Company Details

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Infor Birst Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor Birst?

0% Negative
27% Neutral
73% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Acts with Integrity

Feature Ratings

Average 62

Mobile

98

Self Service and Ad Hoc Capabilities

92

Dashboard

89

Data Connectors and Data Mashup

88

Collaboration

86

Operational Reporting Capabilities

83

BI Security

75

BI Platform Administration

72

Vendor Capability Ratings

Average 75

Business Value Created

94

Quality of Features

93

Ease of Customization

90

Breadth of Features

89

Ease of IT Administration

89

Product Strategy and Rate of Improvement

87

Ease of Implementation

86

Ease of Data Integration

84

Availability and Quality of Training

81

Vendor Support

81

Usability and Intuitiveness

80

Infor Birst Reviews

Catherine S.

  • Role: Student Academic
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Pretty basic software

Likeliness to Recommend

7 /10

What differentiates Infor Birst from other similar products?

I don't have much experience with similar products so not too sure but this software was relatively easy to integrate and use

What is your favorite aspect of this product?

I appreciate the ease of use of this software

What do you dislike most about this product?

The lack of improvement and broadening of features

What recommendations would you give to someone considering this product?

Try out a variety of products in this realm and see what works best for your purposes

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation

Yogendra S.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Advanced BI tool with complicated features.

Likeliness to Recommend

6 /10

What differentiates Infor Birst from other similar products?

Its embedded with several advanced features at one place. From data modelling to data analysis everything is possible on infor birst. However user interface could be more friendly and flexible.

What is your favorite aspect of this product?

Building dashboard is pretty much easier than other BI tools. We can just lift and shift required dimensions and measure . Complex functions can be implemented using bi query under bql editor.

What do you dislike most about this product?

I believe user interface could be more flexible and friendly. When it comes to data modelling it makes simple things complicated. Also, scripting in query editor could be similar to sql as it has its own syntax which is annoying sometimes. Community support could be more .My team have witnessed that sometimes infor birst doesn’t work on certain systems. I believe its features should be reviewed by product developers and should make it more flexible and easier for development

What recommendations would you give to someone considering this product?

Infor birst is an advanced BI tool with so much advanced features when it comes to developing dashboards or data models. However they should go through trainings before using this product.

Pros

  • Unique Features
  • Security Protects
  • Reliable
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Under Delivered

Gustavo F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

What I like about Infor Birst.

Likeliness to Recommend

10 /10

What differentiates Infor Birst from other similar products?

Infor Birst is a program that helps each of its users to have a better projection of their work and make the best and most effective decisions for a successful operation in each type of negotiation within the company, this is possible thanks to the ability of this program to visualize and analyze the entire environment of our systems to be fully executed and make any type of company more powerful and easier to manage. In our particular case, we are happy to work hand in hand with this program thanks to the resources and skills that it offers in the cloud to manipulate each of my data and get the most out of each process,

What is your favorite aspect of this product?

What I like about Infor Birst is the efficiency and good performance that it has offered me in my work area, the good and great technological quality of this program is evident, there are very few programs with that level of compression and analysis every Once it is executed, it is really intelligent and intuitive, with the support of this program you have the ability to study the entire administrative environment to reinforce the work tools and automate each one of them, a good and efficient database that provides a really gratifying service response,

What do you dislike most about this product?

I have to denounce the terrible level of customer service that this program has had with us, there are certain aspects of the program and configuration that over time we have been the ones who have found the correct way to act since the people in charge of helping us with these concerns they have not been able to respond at the moment and correctly.

What recommendations would you give to someone considering this product?

In general, my recommendation of this program is aimed at users who want to find a way to facilitate the operation of their work and educate them in commercial events, the function of this program is very simple, Infor Birst studies, analyzes and understands your labor market to make the best decision and execute each of your data in these business processes, it is always a pleasure to work with this software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing