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What is Infobip?
Infobip is a global leader in omnichannel communication. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication.
Company Details
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Get AssistanceInfobip Ratings
Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Infobip?
Pros
- Effective Service
- Fair
- Security Protects
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
WebRTC-based Calling
Cloud Integration
Drag and Drop User Interface
Communication APIs
Software Development Kit
Online Cloud Platform
Integration APIs
MMS API
Code Libraries
AI Engine for CPaaS
Vendor Capability Ratings
Quality of Features
Vendor Support
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Infobip Reviews
Mitika H.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2021
Fantastic product
Likeliness to Recommend
What differentiates Infobip from other similar products?
Best and easy to used from others
What is your favorite aspect of this product?
Whats app and reports
What do you dislike most about this product?
nothing, but please included scheduler as required (means schedule SMS or whats app for one week of selected date)
What recommendations would you give to someone considering this product?
Highly useful and easy to used product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pratyush S.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
User Friendly, less time consuming. Useful Reports
Likeliness to Recommend
What differentiates Infobip from other similar products?
User Friendly and less time consuming GUI. Useful Reports
What is your favorite aspect of this product?
GUI and Reports.
What do you dislike most about this product?
Multiple logins for different channels
What recommendations would you give to someone considering this product?
Should go with
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Nov 2021
Excellent blend of cost, reliability and support
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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