Ideawake Customer Reviews 2025 | SoftwareReviews

Ideawake

Composite Score

7.7 /10

CX Score

8.1 /10

8 Reviews Write a Review

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What is Ideawake?

Ideawake is an innovation management platform that captures and organizes the collective intelligence of employees and customers. Users are given the chance to collaborate on challenges and questions inside the organization, and throw their support behind the ideas they see as the most profitable or attractive based on their knowledge and experience.

Company Details

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Ideawake Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ideawake?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Idea Capture

Data Export and Import

Idea Segmentation

Customizable Branding

Multiple Language Support

Mobile

Idea Approval Workflow

Advanced Search and Filtering

Application Integration

Idea Funnel

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 89

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ideawake Reviews

Ani S.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Awesome product everyday, everytime

Likeliness to Recommend

7 /10

What differentiates Ideawake from other similar products?

IdeaWake differentiates itself with its intuitive and user-friendly platform for crowdsourcing ideas, enabling seamless collaboration across teams. It offers robust analytics, customizable workflows, and real-time feedback to foster innovation and actionable insights.

What is your favorite aspect of this product?

As its name states it gives lifes to ideas and quite user-friendly

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

If you need something for crowd sourcing this is the tool for you

Pros

Reliable
Performance Enhancing
Trustworthy
Caring

Jiju G.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

The best software

Likeliness to Recommend

10 /10

What differentiates Ideawake from other similar products?

The ease to communicate between employees

What is your favorite aspect of this product?

I like how easily it helps in sharing of idda

What do you dislike most about this product?

Some bugs that slow the time

What recommendations would you give to someone considering this product?

Definitely a good app..

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Prachi D.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Mind blowing and best for project management

Likeliness to Recommend

9 /10

What differentiates Ideawake from other similar products?

Ideawake offers a highly customizable platform that can be tailored to fit the specific needs and goals of each organization. This level of flexibility allows companies to adapt the platform to their unique innovation processes and workflows.

What is your favorite aspect of this product?

Ideawake encourages collaboration, creativity, and participation from all levels of the organization. This aspect often leads to the discovery of novel ideas and solutions .

What do you dislike most about this product?

I don't have personal feelings or dislikes

What recommendations would you give to someone considering this product?

Take advantage of demo sessions and free trials offered by Ideawake. This allows you to explore the platform firsthand, interact with its features, and assess its usability and suitability for your organization.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Ideawake

What is Ideawake?

Company Details

Need Assistance?

Ideawake Ratings

94 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Ideawake?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Data Export and Import Allows for multiple export and import options such as CSV, XLSX, XML, Jason, or PDF.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Customizable Branding Tool allows user to apply its own branding to documents, web pages etc.

Multiple Language Support Support of multiple languages, including double-byte languages.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Idea Approval Workflow Workflow to approve or reject user ideas and provide automated updates and feedback on the status of their ideas as they move through the idea funnel.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes such as by date, group or segment and save filters for future use.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ideawake Reviews

Ani S.

Awesome product everyday, everytime

Likeliness to Recommend

Pros

Jiju G.

The best software

Likeliness to Recommend

Pros

Prachi D.

Mind blowing and best for project management

Likeliness to Recommend

Pros

Feature Ratings

Idea Capture

Data Export and Import

Idea Segmentation

Customizable Branding

Multiple Language Support

Mobile

Idea Approval Workflow

Advanced Search and Filtering

Application Integration

Idea Funnel

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement