IBM Security MaaS360 Logo
IBM Security MaaS360 Logo
IBM

IBM Security MaaS360

Composite Score
6.6 /10
CX Score
6.8 /10
Category
IBM Security MaaS360
6.6 /10

What is IBM Security MaaS360?

Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.

Company Details


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Awards & Recognition

IBM Security MaaS360 won the following awards in the Unified Endpoint Management category

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IBM Security MaaS360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

89 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
80%
Negotiation and Contract:
74%
Conflict Resolution:
80%
Strategy & Innovation:
76%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360?

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6% Negative
2% Neutral
92% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Acts with Integrity
  • Altruistic

Feature Ratings

Average 73

Manage All Endpoints

78

Device Management and Security

77

Application Management

76

Expense Management

75

Content Management

73

Single Pane of Glass

69

Integration with ITSM and ITAM Tools

69

Location Services

69

Vendor Capability Ratings

Average 72

Ease of IT Administration

81

Ease of Customization

75

Vendor Support

73

Business Value Created

72

Product Strategy and Rate of Improvement

72

Availability and Quality of Training

72

Ease of Implementation

72

Ease of Data Integration

71

Breadth of Features

71

Quality of Features

70

Usability and Intuitiveness

66

IBM Security MaaS360 Reviews

Bobby V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Wide range of MDM device support

Likeliness to Recommend

9 /10

What differentiates IBM Security MaaS360 from other similar products?

IMB MaaS360 is trying to cover all device platforms and make it easy to manage mobile devices from a single pane of glass.

What is your favorite aspect of this product?

The wide range of device platform support.

What do you dislike most about this product?

The vendor support.

What recommendations would you give to someone considering this product?

MaaS360 is a great product if you're looking for a one-size-fits-all solution.

Pros

  • Client Friendly Policies
  • Altruistic
  • Client's Interest First
  • Generous Negotitation

Cons

  • Less Performance Enhancing

Mary F.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Great tech support and product

Likeliness to Recommend

6 /10

What differentiates IBM Security MaaS360 from other similar products?

Quality support

What is your favorite aspect of this product?

Application integration

What do you dislike most about this product?

Web based

What recommendations would you give to someone considering this product?

Forge relationship with tech support team

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Cons

  • Less Transparent
  • Role: Information Technology
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Support and price are fantastic!

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing