IBM Security MaaS360 Logo
IBM Security MaaS360 Logo
IBM

IBM Security MaaS360

Composite Score
7.2 /10
CX Score
7.3 /10
Category
IBM Security MaaS360
7.2 /10

What is IBM Security MaaS360?

Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.

Company Details


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Awards & Recognition

IBM Security MaaS360 won the following awards in the Unified Endpoint Management category

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IBM Security MaaS360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

88 Plan to Renew

6
Since last award

73 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360?

6% Negative
2% Neutral
92% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Acts with Integrity
  • Altruistic

Feature Ratings

Average 74

Manage All Endpoints

79

Device Management and Security

77

Application Management

77

Expense Management

76

Content Management

74

Single Pane of Glass

69

Integration with ITSM and ITAM Tools

69

Location Services

69

Vendor Capability Ratings

Average 73

Ease of IT Administration

82

Ease of Customization

75

Vendor Support

73

Business Value Created

73

Product Strategy and Rate of Improvement

72

Availability and Quality of Training

72

Ease of Implementation

72

Ease of Data Integration

71

Breadth of Features

71

Quality of Features

70

Usability and Intuitiveness

68

IBM Security MaaS360 Reviews

Martins Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to start to use, not pricey

Likeliness to Recommend

8 /10

What differentiates IBM Security MaaS360 from other similar products?

I like that it is only SaaS model for implementing - with some on prem installations for VPN proxies to access internal resources on mobile devices.

What is your favorite aspect of this product?

Easy to use solution. Cover main features for mobile device management. We use it also for business purpose. kiosk mode for device for specific use, allowing only specific app to run and mobile functionalities.

What do you dislike most about this product?

..as it its UEM - i would love to have wider feature list for endpoint management.

What recommendations would you give to someone considering this product?

Take 30 day trial and test it - takes a couple of minutes. Feel free to use integrated chat in solution to help with some features.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Abhishek V.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

It is fantastic product to use on device

Likeliness to Recommend

9 /10

What differentiates IBM Security MaaS360 from other similar products?

this product is easy to use and will deliver fast compare to others

What is your favorite aspect of this product?

mass 360 is having good security features on devices

What do you dislike most about this product?

some of the features required to enhance for windows platform

What recommendations would you give to someone considering this product?

its good they only we concern they have to provide good insights to customer

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elizabeth T.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Great toolkit, huge potential with patience!

Likeliness to Recommend

7 /10

What differentiates IBM Security MaaS360 from other similar products?

Way more powerful. Tons of customization. Very granular control. Great price point.

What is your favorite aspect of this product?

The infinite possibilities when configuring behavior across devices

What do you dislike most about this product?

It is really tough to learn because it is so complex.

What recommendations would you give to someone considering this product?

It is fabulous but requires time to master.

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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