
What is IBM Security MaaS360?
Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
89 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 80%
- Negotiation and Contract:
- 74%
- Conflict Resolution:
- 80%
- Strategy & Innovation:
- 76%
- Service Experience:
- 77%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Security MaaS360?
Pros
- Enables Productivity
- Security Protects
- Acts with Integrity
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Manage All Endpoints
Device Management and Security
Application Management
Expense Management
Content Management
Single Pane of Glass
Integration with ITSM and ITAM Tools
Location Services
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Usability and Intuitiveness
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IBM Security MaaS360 Reviews
Marco R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Limited Customizability and Integration Challenges
Likeliness to Recommend
What differentiates IBM Security MaaS360 from other similar products?
Is highly scalable and can handle a large number of mobile devices, applications, and content. This makes it ideal for organizations of all sizes, from small businesses to large enterprises. Supports multiple operating systems and platforms, including iOS, Android, Windows, and macOS. This feature allows IT teams to manage and secure mobile devices across a wide range of devices and operating systems, making it more versatile than some other MDM solutions.
What is your favorite aspect of this product?
Offers a high degree of customization, enabling IT teams to tailor the solution to their specific needs. This feature allows organizations to create a more personalized MDM solution that aligns with their unique security and productivity requirements.
What do you dislike most about this product?
May face integration challenges when using IBM Security MaaS360 with Watson with other systems or applications. This may require additional resources or technical expertise to address, which could add to the overall cost and complexity of the solution.
What recommendations would you give to someone considering this product?
I would suggest taking advantage of the solution's free trial period to test its features and functionality, and to assess its ease of use and scalability. Finally, IBM has a network of partners who specialize in implementing and managing IBM Security MaaS360 with Watson. Consider working with a partner to ensure a smooth implementation and ongoing management of the solution.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.

Rohit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
One of the best EMM tool i have used
Likeliness to Recommend
What differentiates IBM Security MaaS360 from other similar products?
One of the key features which differentiates IBM Security MaaS360 with Watson with other similiar products is its unified endpoint management
What is your favorite aspect of this product?
The best thing i liked about IBM Security MaaS360 with Watson is that its user friendly interface, it helps the IT administrators in managing devices and applications. Also the flexible management options it provides which helps in customising the solution as per my organisations need.
What do you dislike most about this product?
One thing i faced while using IBM Security MaaS360 with Watson is the complexity in integrating it with non IBM products, it required additional expertise to do so.
What recommendations would you give to someone considering this product?
If you are looking for an enterprise mobility management software to control smartphones and tablets then you can definitely chose this.
Pros
- Trustworthy
- Saves Time
- Respectful
- Generous Negotitation
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Engineering
- Involvement: Initial Implementation
Submitted Mar 2023
The product is extremely efficient and effective.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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