IBM Security MaaS360 Logo
IBM Security MaaS360 Logo
IBM

IBM Security MaaS360

Composite Score
6.6 /10
CX Score
6.8 /10
Category
IBM Security MaaS360
6.6 /10

What is IBM Security MaaS360?

Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.

Company Details


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Awards & Recognition

IBM Security MaaS360 won the following awards in the Unified Endpoint Management category

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IBM Security MaaS360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

89 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
80%
Negotiation and Contract:
74%
Conflict Resolution:
80%
Strategy & Innovation:
76%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360?

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6% Negative
2% Neutral
92% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Acts with Integrity
  • Altruistic

Feature Ratings

Average 73

Manage All Endpoints

78

Device Management and Security

77

Application Management

76

Expense Management

75

Content Management

73

Single Pane of Glass

69

Integration with ITSM and ITAM Tools

69

Location Services

69

Vendor Capability Ratings

Average 72

Ease of IT Administration

81

Ease of Customization

75

Vendor Support

73

Business Value Created

72

Product Strategy and Rate of Improvement

72

Availability and Quality of Training

72

Ease of Implementation

72

Ease of Data Integration

71

Breadth of Features

71

Quality of Features

70

Usability and Intuitiveness

66

IBM Security MaaS360 Reviews

Marco R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Limited Customizability and Integration Challenges

Likeliness to Recommend

7 /10

What differentiates IBM Security MaaS360 from other similar products?

Is highly scalable and can handle a large number of mobile devices, applications, and content. This makes it ideal for organizations of all sizes, from small businesses to large enterprises. Supports multiple operating systems and platforms, including iOS, Android, Windows, and macOS. This feature allows IT teams to manage and secure mobile devices across a wide range of devices and operating systems, making it more versatile than some other MDM solutions.

What is your favorite aspect of this product?

Offers a high degree of customization, enabling IT teams to tailor the solution to their specific needs. This feature allows organizations to create a more personalized MDM solution that aligns with their unique security and productivity requirements.

What do you dislike most about this product?

May face integration challenges when using IBM Security MaaS360 with Watson with other systems or applications. This may require additional resources or technical expertise to address, which could add to the overall cost and complexity of the solution.

What recommendations would you give to someone considering this product?

I would suggest taking advantage of the solution's free trial period to test its features and functionality, and to assess its ease of use and scalability. Finally, IBM has a network of partners who specialize in implementing and managing IBM Security MaaS360 with Watson. Consider working with a partner to ensure a smooth implementation and ongoing management of the solution.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Rohit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

One of the best EMM tool i have used

Likeliness to Recommend

8 /10

What differentiates IBM Security MaaS360 from other similar products?

One of the key features which differentiates IBM Security MaaS360 with Watson with other similiar products is its unified endpoint management

What is your favorite aspect of this product?

The best thing i liked about IBM Security MaaS360 with Watson is that its user friendly interface, it helps the IT administrators in managing devices and applications. Also the flexible management options it provides which helps in customising the solution as per my organisations need.

What do you dislike most about this product?

One thing i faced while using IBM Security MaaS360 with Watson is the complexity in integrating it with non IBM products, it required additional expertise to do so.

What recommendations would you give to someone considering this product?

If you are looking for an enterprise mobility management software to control smartphones and tablets then you can definitely chose this.

Pros

  • Trustworthy
  • Saves Time
  • Respectful
  • Generous Negotitation
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Mar 2023

The product is extremely efficient and effective.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service